Arrow Auto Body, Inc

4.7 (226reviews)
96%
808 W Coliseum Blvd,  Fort Wayne,  IN  46808

In operation 30 years.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 4:00 pm
Tue 7:30 am - 4:00 pm
Wed 7:30 am - 4:00 pm
Thu 7:30 am - 4:00 pm
Fri 7:30 am - 4:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (226)

Likely to Recommend

Repair Quality

Excellent customer service. They thoroughly explained the process and what needed done.

Customer Service

Returned Clean

My Experience

Friendly staff good work

Likely to Recommend

Without a doubt, I will recommend Arrow Body as the shop to go to for quality, kind, and artisan work! So pleased.

Repair Quality

Lovely!! With a Cadillac which I had not had long, I was hesitant. They did a beautiful job!! So happy!

Customer Service

The office girls are so human, they listen. What a nice change!

Returned Clean

Likely to Recommend

Repair Quality

Great repair work and completed the work earlier than expected.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good quality work and good communication.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work! Awesome customer service, and true to their word!

Customer Service

Returned Clean

My Experience

Great communication throughout the process and the project was done in a timely manner at a reasonable price!

Likely to Recommend

Repair Quality

Excellent work completed on time and at a reasonable price.

Customer Service

Arrow’s staff was in constant contact from start through completion with any updates or issues.

Returned Clean

Likely to Recommend

Repair Quality

Arrow did great work and kept me in the loop along the way

Customer Service

Returned Clean

Likely to Recommend

This is our 3rd time using Arrow Auto and we were just as happy all 3 times.

Repair Quality

Car was done right. Very happy with results. Office staff very professionally, kind and efficient. Donna was so helpful in everything. She represents your office well and we commend her in her work..

Customer Service

See previous comments. Thanks

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Donna is the best.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I came to you because you have high ratings and not only were my expectations met but exceeded. Will recommend you guys to everyone.

Repair Quality

Looks great! It's nice to see my car without a dent!

Customer Service

I was told over the phond that there was a 10% charge if I used my credit card. I showed up to pick up my car and used my debit card and was charged 3%. I would've preferred it on my credit card but rep at the desk wasn't able to refund the amount to my debit card and charge it to my credit card. The lady said she wasn't sure what to do so she gave me $10 and that was it. If I had known that the charge was 3% and not 10%, I would've used my credit card to begin with. But other than that everyone is always super friendly and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Very happy with how my car turned out. Communication was great as well!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very good communication. Kept me up to date weekly on the progress. Excellent work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Perfect timing, work finished on time, good expectations set for paint care in the next 3 months. Office staff was very friendly, professional and personable.

Customer Service

Returned Clean

Likely to Recommend

I have already shared my positive comments with several friends.

Repair Quality

Arrow Body Shop is outstanding. I cannot say enough good things. Owner Tim and all of his staff are committed to excellent work.They care about their customers. I was very pleased with their work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean