Gerber Collision & Glass - Ft. Wayne/Illinois Rd..
3710 Illinois Rd,
Ft Wayne,
IN
46804
USA
Gerber Collision & Glass - Ft. Wayne/Illinois offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting regular text and phone updates that kept them informed throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness was another strong point, as many vehicles were completed ahead of schedule. Staff professionalism, friendliness, and helpfulness were frequently celebrated. A small number of customers noted areas for improvement, including occasional alignment issues, paint imperfections, and parts delays, as mentioned directly in their feedback.
Select to learn more
Service Quality
"... SR5 they definitely are detailed about their work everything came out perfect I really appreciate the attention to detail and professionalism Within the building thanks again ..."
Read more
"Couldn't be happier with the detailed work. Very professional people and talented body and paint experts. Highly recommend"
"... right, no questions asked, just immediate service. And my car looks show room new again! Outstanding team here at this location and wonderful management who ..."
Read more
"... had rental car arrangements right from their shop! The work was done quickly and we were updated regularly on the progress. Their work was great. There were ..."
Read more
"... work on their vehicles the repairs were excellent, my vehicle looks like new, I really appreciate the Quality and professionalism of this Company! once again Thank you so much for ..."
Read more
"I was delighted that my van was ready many days before the promised date. And delighted that it was not only washed, but the ..."
Read more
"... a rental was available for me to pick me up. And the repair job was completed in one week and was way sooner what was the original estimated time. 1010 experience."
Read more
"... up to date on the progression of the body. Work. Completed the job in shorter time projected."
Read more
"Scheduled quickly, and repairs completed before estimated time frames. Comms were efficient throughout the repair process. ..."
Read more
"Everything looks great. Timing seemed a biy longer than expected but that's about the only complaint."
"... list of the items to be repaired and their cost. The texted updates were reassuring that the job was progressing as planned. When I picked up my 2002 Lexus it looked ..."
Read more
"... from top to bottom they do not take any short cuts. They have communicated with me everyday you dont have to wonder when your vehicle will be done. Perfection A+"
Read more
"... friendly and very helpful! I loved the fact that I never had to wonder in what stage my car was or when it would be done. I got updates all along the way!"
Read more
"Really appreciated the communication before and during repair."
"... superb. I have dealt with other shops in the past and waiting without knowing was the worst. I appreciate you folks taking the worry out of an already stressful situation with the updates ..."
Read more
Matthew
(Toyota owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Friendly employee's. Very satisfied with job.
Customer Service - 5.0/5.0 -
Friendly employee's.
Allie
(Chevrolet owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Dennis
(Hyundai owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Amanda
(Subaru owner)
reviewed 9/23/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kimberly
(Kia owner)
reviewed 9/23/26
My Experience - 5.0/5.0 -
The door was fixed nicely and looks like it did before the accident
SHARE
Francisco
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Michael
(Ford owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
You guys kept me up to date and did the work in a very timely manner. Also, very polite staff and my sincere thanks to the manager for working with me on the deductible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gerber kept me up to date regularly and had the repairs done quickly.
Customer Service - 5.0/5.0 -
All of thr staff at Gerber were very friendly.
Linda
(Toyota owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Khin
(Mazda owner)
reviewed 9/14/26
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Steven
(Toyota owner)
reviewed 9/10/26
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Still waiting to be contacted for run in paint
Customer Service - 3.0/5.0 -
Still waiting for response on run in paint
Returned Clean
Susan
(Subaru owner)
reviewed 9/10/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Jeffrey
(Hyundai owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
It looks great thank you the workers did an awesome job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
the work on my bumper looks awesome thank you
Customer Service - 5.0/5.0 -
every one was very nice
Returned Clean
Lidia
(Ford owner)
reviewed 9/8/26
My Experience - 5.0/5.0 -
Like it never happened! đ
SHARE
Christopher
(Mitsubishi owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
William
(Cadillac owner)
reviewed 9/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jaime
(Subaru owner)
reviewed 9/4/26
My Experience - 5.0/5.0 -
Good jod...perfect thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Buen trabajo, él presupuesto primero fue, y después incremento
Joniyah
(Hyundai owner)
reviewed 9/4/26
My Experience - 0.0/5.0 -
My windshield wipers were put back on wrong causing them to fly off and my front windshield wasnât the same color tint I had on before
SHARE
Elizabeth
(Toyota owner)
reviewed 9/3/26
Likely to Recommend - 5.0/5.0 -
You are amazing.
Repair Quality - 4.5/5.0 -
You always treat me right. Kind people work there.
Customer Service - 4.5/5.0 -
I always have a good experience with the customer service
Returned Clean
Allison
(Chevrolet owner)
reviewed 9/3/26
My Experience - 5.0/5.0 -
You all were so kind and helpful every step of the way. I appreciate you all!!