Austen's Body Shop
Collision repair center specializing in all makes and models, foreign and domestic, car and truck. Separate on-site collision shop for RV, heavy truck, and boat repairs. We have multiple frame racks as well as multiple paint booths to accommodate any size vehicle from a small passenger car, to a full size crew cab dually pickup truck. CCCOne estimating and management system . PPG Industries computerized paint mixing system for accurate color matching with the ability to spray solvent based, as well as water based "waterborne" paints, with bake booths. Austen's Body Shop also has direct connections with towing, rental car assistance, complimentary customer pick up and delivery, and mechanical repairs. We are a one stop facility. Lifetime warranty on all repairs, industry backed warranties on solvents and parts. Austen's Body Shop is a 2nd generation family owned business that believes in supporting the community. We focus on customer satisfaction and cycle times.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did an excellent job with paint and repair. Minor hiccup with wiring that was handled very professionally by Eric to fix.
Customer Service - 5.0/5.0 -
Always good customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Took a little longer than expected but otherwise all good !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Would definitely use these guys again. Repairs look great! They made things easy and had my truck ready on time.
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
There’s paint on the black plastics, and emblem of my car. Grease and white on my black leather interior and my rear turn signals never got reconnected so I had to get under my car and fix it myself which was disappointing.
Customer Service - 3.5/5.0 -
I was told I’d get a call back within 30 min took a couple hours. The time I could pick up my car was getting pushed out more each day and I had to call to get an update.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already have.
Repair Quality - 5.0/5.0 -
Car looks great. My dealership Svc Mgr wanted a look so I took it by as he is looking for a quality paint shop. He said it is the first ever secondary paint job that was done right, was impressed with the detail of the work.
Customer Service - 5.0/5.0 -
Very professional and friendly, kept me posted as there were some unforeseen short term delays which were dealt with promptly and thoroughly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We go to austen for all of our repair needs. You guys are awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
These guys are the best
Customer Service - 5.0/5.0 -
Very nice job I am very happy with your work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied. Car looks like new. Repair was done right
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Please call me at 503.720.7500
Repair Quality - 4.5/5.0 -
Took good care of my car and returned it to me in excellent shape. Thank you.
Customer Service - 4.5/5.0 -
Good service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Everybody else I researched was sketchy.
Repair Quality - 2.5/5.0 -
Love the paint job on the trunk lid, not so much the overspray on the car, but husband said he can buff that out. Not impressed that the liner was all put together without connecting the male/female plug for my backup camera. When it was parked for me to drive away in, it had been backed up to the building. Why did someone not question it? The owner even had to apply the last detail before we drove off. Someone needs a attention to detail class.
Customer Service - 0.5/5.0 -
When I called on the day it was saposta be ready, girl said, I will call you back before noon. She never called back. I had to call in again. If you say your gunna call, make the call! Good news or bad news, stick to your word.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Great job on the body work. Detailed inside and out:))
Customer Service - 5.0/5.0 -
Good communication. Gave me a ride home at drop off.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The work was great. It was just a communication between the office and myself.
Repair Quality - 4.0/5.0 -
The finish product was good. It’s just communication between office and technician office and outside contractors for wheels and such needs to have a little improvement.
Customer Service - 4.0/5.0 -
Communication between the office and myself needs improvement