Austen's Body Shop

5.0 (995reviews)
100%
801 NE 4th Ave,  Canby,  OR  97013

Collision repair center specializing in all makes and models, foreign and domestic, car and truck. Separate on-site collision shop for RV, heavy truck, and boat repairs. We have multiple frame racks as well as multiple paint booths to accommodate any size vehicle from a small passenger car, to a full size crew cab dually pickup truck. CCCOne estimating and management system . PPG Industries computerized paint mixing system for accurate color matching with the ability to spray solvent based, as well as water based "waterborne" paints, with bake booths. Austen's Body Shop also has direct connections with towing, rental car assistance, complimentary customer pick up and delivery, and mechanical repairs. We are a one stop facility. Lifetime warranty on all repairs, industry backed warranties on solvents and parts. Austen's Body Shop is a 2nd generation family owned business that believes in supporting the community. We focus on customer satisfaction and cycle times.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (995)

My Experience

Thank you for the great work! Wouldnt take my cars anywhere else.

Likely to Recommend

Repair Quality

fast-great job-on time

Customer Service

Returned Clean

Likely to Recommend

Highly unlikely at this point. They have lost me as a customer.

Repair Quality

Car brought in on April 6th, returned August 7th, car was not detailed was returned dirty and had defects in the paint.

Customer Service

Didn't complete the work to my satisfaction or in a proper time frame. Took 4 months, car could have been completely overhauled in that time frame.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much for all of the great work that was done to my vehicle! It exceeded all of my expectations and I would recommend Austen's Body Shop to anyone. Thanks again!

Likely to Recommend

I already have!

Repair Quality

Great customer service. Keri & Eric were extremely responsive!

Customer Service

Great! Very friendly :)

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate everyone and that they take care of everything. I trust their work and their honesty.

Likely to Recommend

They are the first name I think of

Repair Quality

I trust Austen's with my car. They consistently go above and beyond and I appreciate all they do

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Erick is the best! Thanks for the great work

Likely to Recommend

Repair Quality

Quality of work was excellent

Customer Service

Returned Clean

Likely to Recommend

Have & will continue to recommend

Repair Quality

Great!

Customer Service

Awesome!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Not very likely.

Repair Quality

The people were great just didn't get what was promised ahead of time. When I received the text that the car was ready and I arrived it wasn't really ready and then was rushed and the decal thing over the top of the bumper was rushed to be put on and has bubbles in it. I offered to wait and not rush them but was told it would only take 10 min. to finish.

Customer Service

Returned Clean

My Experience

So far so good. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car looks great. We spent alot of time on the body and paintwork and are so happy it is reatored to its previous state. Thanks a bunch to all who helped repair this.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean