Austen's Body Shop

5.0 (996reviews)
100%
801 NE 4th Ave,  Canby,  OR  97013

Collision repair center specializing in all makes and models, foreign and domestic, car and truck. Separate on-site collision shop for RV, heavy truck, and boat repairs. We have multiple frame racks as well as multiple paint booths to accommodate any size vehicle from a small passenger car, to a full size crew cab dually pickup truck. CCCOne estimating and management system . PPG Industries computerized paint mixing system for accurate color matching with the ability to spray solvent based, as well as water based "waterborne" paints, with bake booths. Austen's Body Shop also has direct connections with towing, rental car assistance, complimentary customer pick up and delivery, and mechanical repairs. We are a one stop facility. Lifetime warranty on all repairs, industry backed warranties on solvents and parts. Austen's Body Shop is a 2nd generation family owned business that believes in supporting the community. We focus on customer satisfaction and cycle times.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (996)

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My Experience

They provided quality work that met our expectations and time frame, I will use your services again.

Likely to Recommend

I would highly recommend this shop for customer service, communication & quality of work

Repair Quality

They met all of our needs to repair the vehicle. The car looks new again & work was performed as quoted. We will use them again if the need arises.

Customer Service

They met all of our needs to repair the vehicle. The car looks new again & work was performed as quoted. We will use them again if the need arises.

Returned Clean

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Repair Quality

A few imperfections in the paint

Customer Service

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Repair Quality

Amazing workmanship!

Customer Service

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Best body shop hands down!

Repair Quality

I’m very impressed with Austin‘s body shop. Quality work, and they dealt with the insurance company.

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Great to work with and quality work. Thank you!

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We have recommended your shop many times to family and friends 👍🏼

Repair Quality

We are always totally satisfied with your customer service! Thank you

Customer Service

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Likely to Recommend

Good work bad customer service

Repair Quality

Took longer than originally stated. Also said would save touch up paint which never happened. When I came to pick up car which I believe both owners did not even say hello. It felt like after Austin’s Body Shop got their $$, I did not matter.

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Repair Quality

Thank you so much! You are all amazing and wonderful! Timely and fabulous communicators!! Love supporting you!!

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Quick scheduling and service. They even have a very nice RAV4 loaner which made getting the repairs done even more convenient. Would refer without hesitation!

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Definitely will refer

Repair Quality

Easy process all the information was in their computer , Very nice and friendly staff , happy with the work done on our car , definitely will recommend them thanks

Customer Service

Great work on the car , very nice and friendly staff to keep you informed during the process thank you definitely We will refer you further

Returned Clean

Likely to Recommend

I would definitely refer them to anybody they are. Amazing.

Repair Quality

This place was amazing. Everybody was nice. They got my vehicle back to me really fast and it looks amazing.

Customer Service

They did an amazing job and they were wonderful.

Likely to Recommend

Tim Austen is a man I trust.

Repair Quality

Don’t know why the black marks on my vehicle from the incident were not buffed out as it was very obvious.

Customer Service

Did not talk about the work done when picking up the truck.