Austin-Spencer Collision Inc
For over 30 years, vehicle owners throughout Rochester, NY have trusted our team of professionals at Austin-Spencer Collision, Inc. for all of their automotive repair, maintenance, and collision repair needs. We do all the necessary work to keep your car running like new or repair it after an accident. Our experienced and trained technicians have the knowledge and skills necessary to ensure your vehicle receives the best possible care. Our team is continuously educated and trained on any changes occurring in our line of work, so we can handle any situation we may come to face. We work to keep our prices at a range that are always fair, and make ourselves available to answer any questions you may have about your automobile. We use the best parts and equipment currently on the market to ensure you're receiving the best service and products available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (901)
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- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was top notch and the work came out looking great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always have!!
Repair Quality - 5.0/5.0 -
Great service from the front office to the repair team!!
Customer Service - 5.0/5.0 -
Friendly, accommodating and prompt attention!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was above and beyond the average bear. They work with you and do the job to your satisfaction. I highly recommend their visit.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
There is no other body shop to recommend.
Repair Quality - 5.0/5.0 -
Best auto body shop in rochester
Customer Service - 5.0/5.0 -
Excellent service all around
Returned Clean
My Experience - 5.0/5.0 -
Amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair completed to my satisfaction
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent the whole staff was excellent customer satisfaction
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Shanley is the best customer service!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love Austin Spencer. Staff is fabulous! Office area is immaculate. 💕
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an excellent job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would highly recommend!
Repair Quality - 5.0/5.0 -
Exceptional work excellent customer service I would recommend and certainly go back!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
There were a few minor things that were overlooked, but they were fixable in a very aminable way.