Austin-Spencer Collision Inc
For over 30 years, vehicle owners throughout Rochester, NY have trusted our team of professionals at Austin-Spencer Collision, Inc. for all of their automotive repair, maintenance, and collision repair needs. We do all the necessary work to keep your car running like new or repair it after an accident. Our experienced and trained technicians have the knowledge and skills necessary to ensure your vehicle receives the best possible care. Our team is continuously educated and trained on any changes occurring in our line of work, so we can handle any situation we may come to face. We work to keep our prices at a range that are always fair, and make ourselves available to answer any questions you may have about your automobile. We use the best parts and equipment currently on the market to ensure you're receiving the best service and products available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (901)
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- Newest
Likely to Recommend - 5.0/5.0 -
I always recommend you.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Didn?t get the finish notice.
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with Austin Spencer despite other issues with other companies. The lady at the desk was most informative and very personable and friendly. Thanks for your help
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ally & Evie were extremely helpful every step of the process ... and very personable too!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work fast service!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly, professional and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The work is BEAUTIFUL!! The wheel well will outlast the vehicle itself. Thank you ????
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I will only come here and I bring friends from buffalo to their vehicles fixed also. Thanks for great service.
Repair Quality - 5.0/5.0 -
I only come to Austin-Spencer for my Jeep and I have friends I recommend to come here as well from Buffalo.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and work on the vehicle.