Austin-Spencer Collision Inc
For over 30 years, vehicle owners throughout Rochester, NY have trusted our team of professionals at Austin-Spencer Collision, Inc. for all of their automotive repair, maintenance, and collision repair needs. We do all the necessary work to keep your car running like new or repair it after an accident. Our experienced and trained technicians have the knowledge and skills necessary to ensure your vehicle receives the best possible care. Our team is continuously educated and trained on any changes occurring in our line of work, so we can handle any situation we may come to face. We work to keep our prices at a range that are always fair, and make ourselves available to answer any questions you may have about your automobile. We use the best parts and equipment currently on the market to ensure you're receiving the best service and products available.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Reviews (901)
- Sort By:
- Newest
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was VERY please with the services they provided. I bought in a 2016 WRX that is my baby, and they took very good care of me. That, and the price was awesome, as well!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Great service but communication was lacking.
Customer Service - 3.0/5.0 -
Communication could have been better and we were quoted the wrong price.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already recommended to my nabore, he came in received quotes for repairs to his car. ( Received 4 different quotes, so he can decide what he wants to do.) He was very impressed with service received so far. Now he needs to decide which quote he wants to work with.
Repair Quality - 5.0/5.0 -
Great service, highly knowledgeable, friendly employees, highly recommended.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice people who are perfectionists with their work
Customer Service - 5.0/5.0 -
Always helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I think good people really try to help you
Customer Service - 5.0/5.0 -
Friendly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and communication. Would not go to anyone else. They have been taking care of my cars for 20 years
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They always take such good care of me, my son, & our cars! They go above & beyond!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car is running great. Everyone was kind and helpful.
Customer Service - 5.0/5.0 -
Kind and helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always do!
Repair Quality - 5.0/5.0 -
Always a great place to get service!
Customer Service - 5.0/5.0 -
Customer service is trouble free!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I've been to Austin-Spencer 3 times and every time they've been extremely helpful. I wouldn't go to any other place. I would definitely recommend.