Auto Appearance Group

4.9 (358reviews)
97%
2779 Honeysuckle Lane,  Rogers,  AR  72758
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (358)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with many highlighting top-notch repairs that leave vehicles looking brand new. The staff is frequently commended for being professional, friendly, and accommodating, making the repair process smooth and stress-free. Many customers appreciate the excellent communication, being kept informed throughout the repair process. Timeliness is also a strong point, with several repairs completed ahead of schedule. Customers love the attention to detail, including vehicles being returned spotlessly clean. A few customers noted areas for improvement, such as better internal communication to ensure job completion and more proactive updates when parts arrive, but these were isolated comments directly from customer feedback.
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"... They have worked on our familys cars many times and the quality of their work is always top notch! They are quick to respond to and the most polite ..." Read more
"Excellent service, top quality work, matched paint unbelievably well I was treated with respect and professionalism"
"I absolutely appreciate the great work and efforts of AAG. The staff is unmatched and they make the entire repair process easy. I've ..." Read more
"They did an excellent job, it looks like nothing ever happened and came back to me detailed. Everything was done in a very timely manner. Id ..." Read more
"1000% satisfied. Customer service is top notch every time."
"... nothing ever happened and came back to me detailed. Everything was done in a very timely manner. Id definitely use them again!!" Read more
"Completed repair earlier than scheduled"
"Constant communication"
"It was ready in only 2 days"
"Great work and very fast"

Likely to Recommend

Repair Quality

My truck looks amazing.

Customer Service

The service was incredible.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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If ever anyone I know need their vehicle repaired I'm recommending your business

Repair Quality

They did and incredible job on repairing my wife’s car.

Customer Service

Very friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt at Auto Appearance went above and beyond to take care of of my minor fender bender including working with my insurance company to use oem parts instead of the salvage parts that the insurance company approved as well as providing a free loaner car while the repairs were being made. It was a painless process, highly recommend.

Customer Service

Repairs looks like new and communication was great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I brought in my truck and it came out with a scratch it didn’t have.

Repair Quality

They fixed all the damage, but made scratches on the truck and didn’t notice so it wasn’t fixed. Those scratches were not there before taken in.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Matt and his group did a phenomenal job! We will always take our vehicles to him for body repairs. Thank you Auto Appearance Group!

Customer Service

Always professional and friendly.

Returned Clean

Likely to Recommend

Very good job. Thank you 😊

Repair Quality

Very good job, I am happy.

Customer Service

Very good job. Thank you 😊

Likely to Recommend

They did a fantastic job with the repair

Repair Quality

Was very well done 👍

Customer Service

They were very professional

Returned Clean

Likely to Recommend

Repair Quality

I cannot say enough good things about Matt and his team! The overall experience has been amazing.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It was great. Professional and personal. I appreciated Matt and his crew

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great work!

Returned Clean

Likely to Recommend

Already have several times!

Repair Quality

Customer Service

Matt and his team are the definition of true customer service always going above and beyond

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

They did a great job!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did an excellent job, it looks like nothing ever happened and came back to me detailed. Everything was done in a very timely manner. I’d definitely use them again!!

Customer Service

Very friendly & personable.

Returned Clean