Auto Appearance Group

4.9 (358reviews)
97%
2779 Honeysuckle Lane,  Rogers,  AR  72758
Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (358)

Likely to Recommend

Definitely!

Repair Quality

The nicest people! Anything I needed, they were there for me! Even returned my rental car for me. Best surprise was getting into a clean, washed car! The best customer service around. Thank you for the great work!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Their concern for quality work and quality communication made them the best repair experience I’ve ever had.

Customer Service

Returned Clean

Likely to Recommend

Definitely would recommend!

Repair Quality

Best part was the communication provided by the guys at Auto Appearance. They constantly kept me updated and went the extra mile to find a part that was back ordered so that the car could be finished in a reasonable amount of time.

Customer Service

Guys were great and provided updates constantly!

Returned Clean

Likely to Recommend

Repair Quality

Customer service is beyond at this place!! After getting rear ended and waiting months for the other persons insurance to approve the claim. Auto Appearance was able to get my parts order in no time. They also fixed my car and had it looking like nothing happen in a day!! Even though they had never worked on my kind of car before. I had gone to other body shops for estimates and they had all told me it would take at least 6 months or longer to get my car fixed. They handle everything with the insurance and even took care of returning my rental for me. I would recommend them to anyone

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Looks like new

Customer Service

Friendly, courteous.

Returned Clean

Likely to Recommend

Already have told my family to definitely use auto appearance

Repair Quality

Car was beautifully repaired and out when promised! Best experience of repair of vehicle !

Customer Service

Jackson was personable available and easy to communicate and develop a plan!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The personnel were courteous and friendly. Made me feel like I was part of their family.

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

It looks great. Very professional people.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Auto Appearance did a perfect repair! They were also polite and delivered on time. Just wonderful transaction!

Customer Service

Even a higher score if possible. They did absolutely perfect work. I recommend them all the time. Very professional and nice!!!!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Superb job, as usual! And the very best people to deal with - especially Matt!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a very nice job and are very complete with their work.

Customer Service

Customer Service Excellent

Returned Clean

Likely to Recommend

They treat you like family. The good kind. Not the ones you avoid on holidays.

Repair Quality

Definitely not the level of service I would expect from such a large company. 11/10

Customer Service

Everyone was top notch, knowledgeable, and very customer oriented.

Returned Clean

Likely to Recommend

Repair Quality

Did very good job repairing drivers side

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work in a timely manner

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

The guys were great, more than accommodating us and helpful. Matt was super! I would definitely use them again if I need body work.

Customer Service

The service was great. The guys went above and beyond. A special thanks to Matt for the great service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean