Auto Body Concepts Collision Center - CB
In operation 35 years.
Auto Body Concepts is a family owned and family operated full service collision repair facility that started in 1991. We provide a service that is not only great for the customer, but great for their vehicle as well. Our team only consists of certified technicians with the newest equipment available. If we cannot safely repair a vehicle that we would put our own kids in, we do not expect you to put your loved ones in that vehicle either. Great repairs and great service, a combination that is rare to find these days.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very friendly staff ! Turn around time amazing. Also, they keep you updated through email of the progress and estimated completion date and estimate of total cost. I would definitely go back and refer someone to these wonderful humans!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and quick turnaround
Customer Service - 5.0/5.0 -
Very friendly!!
Returned Clean
Likely to Recommend - 4.0/5.0 -
The work is good I would recommend. The lack of communication would not be a deal breaker for referring to friends.
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Very professional and kind both times I was in the office at drop off and pick up. My only complaint was the lack of communication regarding the process or stage my vehicle was in I had to call to get any information. I was told Friday I called I was told by end of day I called again at 430 because again no one reached out and was informed it would be then Monday. I understand the uncertainty of time frames of completion it was the No communication that was frustrating.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work looks real nice, like brand new. I just wish my other headlight looked like the new one put in. (smiling). I do wish they would have walked around the car with me along with the itemized bill and explained what on the bill were it was on the car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I think the body line should have matched better but you guys are the experts. But everything was great!!!! Thanks again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done quickly and looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Phenomenal quality work, as always. Auto Body Concepts is a great company.
Customer Service - 5.0/5.0 -
Everyone was extremely helpful and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff at auto body was extremely helpful Customer oriented, etc. the repair people can be rated as the best..not the best but better than any other best.
Customer Service - 5.0/5.0 -
Very customer oriented using the best customer service possible
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Truck looks amazing. I will definitely come back if I need repairs in the future.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job.
Customer Service - 5.0/5.0 -
Great Job.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already sending work that way!
Repair Quality - 5.0/5.0 -
They took the time walked me through everything and made sure I felt comfortable and knew what was actually being done to my vehicle. And in the end the work was amazing you would never even guess parts were painted (exact match)
Customer Service - 5.0/5.0 -
They took the time walked me through everything and made sure I felt comfortable and knew what was actually being done to my vehicle. And in the end the work was amazing you would never even guess parts were painted (exact match)
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have already recommended the Council Bluffs Auto Body Concepts location & will continue to!
Repair Quality - 5.0/5.0 -
When our Dodge Durango required collision repair a 2nd time, there was no doubt that we would take it to Auto Body Concepts in Council Bluffs! They are so easy to work with; explain the cost upfront, and keep us informed on progress of repairs. But, best of all, the Durango looks great!!
Customer Service - 5.0/5.0 -
Office staff is professional & worked with us by explaining the estimate & keeping us updated on repair progress.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
We have had a few vehicles fixed there over the years and are always very pleased with their work
Repair Quality - 5.0/5.0 -
Auto Body Concepts did a great job repairing our vehicle