Auto Body Concepts Collision Center - CB

4.9 (619reviews)
99%
1611 South 35th Street,  Council Bluffs,  IA  51501

In operation 35 years.

Auto Body Concepts is a family owned and family operated full service collision repair facility that started in 1991. We provide a service that is not only great for the customer, but great for their vehicle as well. Our team only consists of certified technicians with the newest equipment available. If we cannot safely repair a vehicle that we would put our own kids in, we do not expect you to put your loved ones in that vehicle either. Great repairs and great service, a combination that is rare to find these days.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans

Reviews (619)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The frequent and proactive communication through text updates and phone calls is a standout highlight, keeping customers informed throughout the repair process. Timeliness is another strength, with numerous customers reporting their vehicles were completed ahead of schedule. The friendly, professional, and knowledgeable staff receive high marks for making what can be a stressful experience smooth and hassle-free. Many customers are repeat visitors and enthusiastically recommend the shop to family and friends. A few customers noted opportunities for improvement in communication accuracy, particularly around automated text updates and ensuring completion timelines are clearly communicated, as mentioned directly in their feedback.
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"... about making sure everything was done right. The quality of the repairs was outstanding, and my vehicle looked like new when I picked it up. They made what could have been ..." Read more
"... level of expertise and professionalism, and their work on my Tahoe was outstanding. I felt confident in their abilities after meeting them, and I was assured that my vehicle ..." Read more
"... Bronco came back looking like it did when it was new. They are meticulous with every little detail, and their communication is excellent. Dont take your vehicle anywhere else." Read more
"... pleased I am with the work completed on my vehicle. From beginning to end your customer service was perfect. 5 stars! Thank you!" Read more
"... was explained everything. All staff very friendly. AndxI appreciated that they washed and vacuumed my car out when they were done, I did not expect that. Greatly appreciated 👏" Read more
"My Bronco Sport looks like new and they had it back to me sooner than expected."
"Faster than expected!"
"Great service all around, my car was fixed and ready faster then expected. Car was looking like new again they had it cleaned and waxed. I will be recommending ..." Read more
"Ready 2 days sooner than expected"
"... told that there were delays in the repair process. Every time we were contacted, the completion date changed." Read more
"... deer. This time around they did not disappoint again. Crystal clear communication. Spot on timelines. Highly recommend." Read more
"The app was awesome to keep us updated in real time."
"... satisfactory manner. The car looks beautiful. However, we were contacted 5 different times and told that there were delays in the repair process. Every time we were contacted, ..." Read more
"I was consistently informed about the progress and the anticipated completion date."
"The location is so easy to get to. The communication regarding your vehicle is superior. I highly recommend them."

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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We have had a few vehicles fixed there over the years and are always very pleased with their work

Repair Quality

Auto Body Concepts did a great job repairing our vehicle

Customer Service

Returned Clean

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I would definitely recommend Auto Concepts - happy someone recommended them to us!

Repair Quality

Our car was fixed quickly and looks new. The staff is personable and professional. We highly recommend Auto Concepts!!

Customer Service

Customer service is the best…everyone we encountered was fun and helpful!

Returned Clean

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Great work!

Repair Quality

The car looks amazing and you were all great to work with! Thank you!

Customer Service

Friendly, helpful people

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Quick turn around time

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Repair Quality

Customer Service

Returned Clean

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The location is so easy to get to. The communication regarding your vehicle is superior. I highly recommend them.

Repair Quality

Just beautiful work. My car was presented to me for inspection clean and precise detailing.

Customer Service

They did an excellent job and ensured i knew instructions for caring for my new coating on the car.

Returned Clean

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Repair Quality

Customer Service

Extremely friendly and professional.

Returned Clean

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Repair Quality

Vehicle looks and runs great!

Customer Service

Every time I called I was given an update on my vehicle.

Returned Clean

My Experience

Great job

Likely to Recommend

They did a wonderful job and even washed my car.

Repair Quality

Excellent service and such friendly staff.

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

My Experience

Every employee I dealt With was friendly and answered all questions. The body work was perfect. I would highly recommend Auto Body concepts!

Likely to Recommend

See previous comments

Repair Quality

Friendly people. Very clean shop and office. Kept me informed of the process of repairs. Returned vehicle was detailed!

Customer Service

See previous notes! Clean and very friendly atmosphere! Best cop of coffee in town!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Everyone is so friendly and welcoming. Such a smooth experience from estimate to car being fixed, The front desk person is so nice..

Customer Service

Excellent

Returned Clean

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Repair Quality

The job was done well and in a very reasonable time

Customer Service

They made sure i new what needed to be done

Returned Clean

Likely to Recommend

Repair Quality

Great communication

Customer Service

Returned Clean

My Experience

They did a Great job looks brand new

Likely to Recommend

Very satisfied

Repair Quality

Very pleasant staff very satisfied with work

Customer Service

Returned Clean