B Street Collision Centers East, Inc

4.9 (1,537reviews)
97%
2340 Paul Street,  Omaha,  NE  68102

In operation 48 years.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,537)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs received high marks, with numerous customers noting their vehicles looked brand new or even better than before. Timeliness was a standout strength, as many repairs were completed ahead of schedule. Staff friendliness and professionalism were frequently commended. A few customers noted areas for improvement, including clearer status messaging, ensuring all requested repairs are fully addressed, and more consistent follow-through on completion notifications. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"... They completed the repair faster than I expected. The quality of the work was excellent—my car feels like new again. Its rare to find a shop that combines great communication, ..." Read more
"... amazing work! My biggest fear was the paint match, but they did an absolute phenomenal job with matching the matte paint! A million times RECOMMEND them! Thank you again ..." Read more
"BStreet Collision East far surpassed my expectations for collision service. Hands down best service experience considering the ..." Read more
"Great service and updates. The car looks brand new."
"... excellent job repairing my vehicle. I can honestly say it looks better than before it came in." Read more
"... process, anticipated delay and everything. They even finished fixing my car four days ahead of their estimated completion date. I'm very happy with their work." Read more
"... repairs were running ahead of schedule and was able to pick up my repaired vehicle 10 days earlier than projected, right on time for the weekend! Extra bonus that ..." Read more
"You guys did an amazing job!! And you even finished the repairs on my car a week early. Im very impressed with the communication as my vehicle ..." Read more
"... great, but I wasn't too fund of the actual process. It took a week before I could even bring my car in and the GAME has changed now. Gone are the days where ..." Read more
"Quality of repair looks very well done, speed of service was well ahead of suggested time line. Any issues arise, I will come back but most certainly ..." Read more
"Was very satisfied with my experience. I was kept in constant communication with what was happening with my repair process, which i really appreciated."
"No I was not. There was poor communication from them and I did not know what was happening with my vehicle."
"... treated. And you will never run out of customers. I really appreciated the communication weekly to know where they were working on. Thank you God Bless" Read more
"... Instead of wondering what was happening with my car, I received clear notifications and explanations at every stage—inspection, diagnosis, and repair, which made everything ..." Read more
"Did an amazing job keeping me updated with the repair process. Super appreciate you cleaning the car for me to drive ..." Read more

My Experience

My Experience

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My Experience

I am pleased with with how my 2024 GMC Terrain looks after being fixed. I think B St Collision is a very professional and organized company. They kept me well informed on the progress on my vehicle, and gave me a finish date which turned out to be earlier than expected. I am very satisfied with the end result of how my Terrain turned out.

Likely to Recommend

I am very satisfied with the results and would definitely recommend their shop to someone I know in need of a body shop.

Repair Quality

Allstate recommended B Street Collision and I'm glad they did. Professional and business like from the moment I dropped my vehicle off. They kept me informed constantly of the progress and how long it was going to take. I ended up getting my Terrain back a week earlier than expected. My car looks like new and I couldn't be more pleased. I haven't dealt with a lot of body shops, however B Street Collision comes across as a 'well oiled machine'. Would highly recommend them to my friends if one of them needed the use of a body shop.

Customer Service

Every person I dealt with at B Street Collision was totally professional and quite cordial. I received texts as well as phone calls on the progress. As stated earlier, this shop is a 'well oiled machine' and the proof is not only how they handled the communication with me but also how my Terrain is beautiful once again.

Likely to Recommend

have used B Street twice. completely satisfied both times

Repair Quality

kept me informed of progress

Customer Service

Returned Clean

My Experience

Prompt, loved the fact that you kept me well informed!

Likely to Recommend

Already have.

Repair Quality

Great experience! Love how you kept me updated on the progress.

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My Experience

The shop kept me very updated about my vehicle and they did a amazing job on my vehicle I would recommend them to all my family and friends

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My Experience

They did a real good job on repairs and answered all my questions. The only thing that bothered me was the time it took to repair

Likely to Recommend

Would recommend, just didn’t like how long it took

Repair Quality

The did a really good job on repairs and getting it cleaning. I just hate that it took a couple of weeks for it to be done

Customer Service

My Experience

You guys did an amazing job!! And you even finished the repairs on my car a week early. Im very impressed with the communication as my vehicle was going through repairs. I would definitely recommend BStreet Collision!

Likely to Recommend

Repair Quality

They were great!!!

Customer Service

Front desk person wasn't as friendly as the workers

Returned Clean

My Experience

My car looks almost as good as new. The new bumper paint color looks good. Gap spacing is the same on both sides. I appreciate the guarantee, good communication, and helpfulness of your team. Thank you for working with me and my insurance to complete the repairs quickly.

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Returned Clean