B Street Collision Centers Chalco, Inc

4.9 (2,480reviews)

99%

(402) 316-4647

11123 Sapp Brothers Drive, Omaha, NE 68138

99%

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11123 Sapp Brothers Drive
Omaha, NE 68138

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About B Street Collision Centers Chalco, Inc

See Photos

11123 Sapp Brothers Drive
Omaha, NE 68138

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 48 years, 13 years at this location.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

Subaru

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Website

Reviews (2,480)

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Newest
Rating

2,211 Customers Rated

5 Stars

80.9% Complete

(2006)
4 Stars

5.7% Complete

(141)
3 Stars

1.2% Complete

(31)
2 Stars

0.4% Complete

(11)
1 Star

0.1% Complete

(2)
< 1 Star

0.8% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding communication, with frequent updates via text and phone keeping them informed throughout the repair process. Repair quality receives high marks, with many noting their vehicles looked brand new upon return. Timeliness is a standout strength, as numerous customers reported their vehicles were completed ahead of schedule. Staff friendliness and professionalism are repeatedly highlighted. Customers also appreciated complimentary interior cleaning and detailing as a welcome bonus. A few customers noted isolated concerns, including delays, inconsistent front desk coordination, and minor quality issues flagged directly in their feedback.

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Service Quality
Timeliness
Communication

"With out a doubt B Street Collision has set the bar into the upper stratosphere for customer service. It is so refreshing to experience the care and professionalism ..." Read more

"Everything was outstanding, zero complaints. I hope I don't need their car repair services again, ..." Read more

"... progress of where they were at. In addition to that, the work was projected to be done late April and they completed the project 10 days early. They worked very hard ..." Read more

"They were very thorough. Kept us informed. From start to finish we were very pleased with the outcome."

"Amazing to work with, my car looks new. Extra details of cleaning the inside, going above and beyond."

"... work was projected to be done late April and they completed the project 10 days early. They worked very hard to get my car back to me and it looked tremendous, ..." Read more

"My vehicle was back on the road within a week of the accident, which is remarkable because most body shops couldnt get it ..." Read more

"Barely. It was a big push to have it finished by 5:30 on the Friday it was expected to be complete."

"Shop was hoping to be done on Friday but wasn't ready until Monday, had to pay extra for rental"

"Yes! They had the vehicle done sooner than anticipated."

"... the date. It would be worthwhile for management to address these recurring communication and coordination issues. Theyre creating avoidable frustration for customers ..." Read more

"The communication was superb, every step was relayed in an extremely professional manner. My car was in brand new condition. Thank You"

"Communication was outstanding. I was always aware of what was going on and where the truck was in the process."

"Great communication through the entire process!"

"... indication of whether it would be done the next day. I had to inquire about when it would be done to know if I needed to schedule a rental car for the weekend." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication