B Street Collision Centers Chalco, Inc
In operation 48 years, 13 years at this location.
B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
This was the second time my car was repaired at BStreet Chalco and it was amazing service! My car was done early and working with Reagan was a pleasure, her knowledge, empathy and all around help with everything including the subpar rental Enterprise provided me was next to none. She is a true asset to the company and Lisa at the front desk is gem as well. If I ever need body work again, no question that my car would go back to you guys. Your company and people are first rate!
My Experience - 5.0/5.0 -
Unfortunately, I've had to bring my vehicles here a few times. The good news is these guys are the best. They're honest, straightforward and do great work. They also keep you apprised of the progress every step of the way, which is very nice. I knew what step of the process my vehicle was in at all times. Outstanding.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic service every time. You guys make it so easy.
Customer Service - 5.0/5.0 -
Lisa and your system kept me apprised of status every step of the way!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and fair price. The whole process was very smooth. I would recommend them without hesitation.
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Regan is best collision manager ever -- great working with her -- almost want to go crash my truck just to enjoy the experience again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
BStreet Chalco was FANTASTIC. Lisa, Reagan, Clint all kept me in the loop throughout the entire process and it was so painless. I will be returning without a doubt!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication with the B Street team was excellent throughout the repair process, they finished well ahead of projected completion time and they did an excellent job repairing the damage to my van. Would highly recommend
Likely to Recommend - 5.0/5.0 -
No question. First choice if we need help again.
Repair Quality - 5.0/5.0 -
Everyone we communicated with was professional and courteous. The work done was perfect!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kept me updated throughout the process and gave me good news about my front windshield being able to be replaced along with everything so that it is covered by insurance.
Likely to Recommend - 5.0/5.0 -
Everything was great, but there is a piece that is not snapping in near the visor.
Repair Quality - 4.5/5.0 -
Everything was great, but there is a piece that is not snapping in near the visor.
Customer Service - 4.5/5.0 -
Everything was great, but there is a piece that is not snapping in near the visor.
My Experience - 5.0/5.0 -
Right on time and great job fixing the truck. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The crew at B Street did an amazing job fixing my Toyota Highlander. It looks brand new once again. I will be going to them for my future autobody needs. They went above and beyond what was expected. Then you guys!