Crash Champions #0660 Millard

4.9 (1,478reviews)
98%
15555 Q Street,  Omaha,  NE  68137

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,478)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, excellent communication, and impressive timeliness. Many highlight the high caliber of repairs, with vehicles often returned looking better than before the accident, including thorough interior and exterior cleaning that frequently exceeded expectations. Communication was a standout strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness was another key highlight, as vehicles were frequently completed ahead of schedule, which customers found especially reassuring. A few customers noted areas for improvement, including occasional inaccuracies in automated status updates, desires for more frequent progress check-ins, and isolated concerns around repair completeness and paint finishing. Overall, the overwhelming majority of customers expressed high satisfaction and a strong willingness to recommend the shop to others.
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"... customer service and take the time to really listen. They are excellent at communicating with their customers and I always felt informed and comfortable with the ..." Read more
"... did an absolutely amazing job with the repairs and went above and beyond. Thank you so much!!!" Read more
"Best vehicle body service Ive ever received. Cannot overstate the level of professionalism and craftsmanship that went into the repair of my vehicle. Give both ..." Read more
"The customer service at Crash Champions was excellent! They walked me through the process, gave me recommendations. ..." Read more
"I am absolutely amazed of the quality of work and how well things have been done as well as how nicely the people ..." Read more
"Early, which helped me save money on car rental."
"It was ready 3 days early! I was delighted!"
"The repairs were made and it looked great. They even got it done a day early. I highly recommend this place."
"Job was done WAYYYYY faster than I thought"
"... to take a week or more to complete. I not only did i get my car back in 4 days but my car looked like i drove it off the dealership lot! 1010 would highly recommend!!!!! ..." Read more
"Excellent communication. They kept me up to speed with texts and phone calls."
"100% top-notch communication"
"I received great service. There was a communication issue that couldve been avoided. But it was taken care of promptly."
"Service was excellent. Phone calls were always returned and they were patient with my questions."

My Experience

Fantastic experience. Work completed in less than a week. Professional and friendly staff.

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The entire process was excellent. I am pleased with every step of having my truck repaired and would recommend the shop to others.

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Returned Clean

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Exceeded expectations. Andy was fantastic at communicating with me every step of the way and made it easy in what had been a a really stressful time. Wasn’t expecting a clean car on the inside when it was completed which was a cherry on top. Recommending you all to anyone that needs their vehicle repaired.

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Returned Clean

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They were very friendly, kept me in the loop, and professional.

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Returned Clean

My Experience

The gentlemen that assisted me with this repair are nothing short of professional, kind, and helpful

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Did a great job as always

Returned Clean

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My Experience

I can’t tell you enough how much I appreciate you. Andy and Matthew went way above and beyond to help me. It was so unexpected but SO MUCH appreciated!!! They really made my week so much easier on me by figuring out how to help me get my car home. As a single mom, it is nearly impossible to align times. Thank you so much!!!

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Forever

Repair Quality

Andy and Matt at Crash Champions have won my business forever and all those I can refer. They went above and beyond to help me with my daughters vehicle. They didn’t have to do what they did - their customer service is above all the rest!!

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Returned Clean

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My Experience

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Great service, support and communication

Customer Service

Andy was excellent. Kept us informed and let us get back into the car to get something after they started working on it.

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Repair Quality

I received great service. There was a communication issue that could’ve been avoided. But it was taken care of promptly.

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Returned Clean

My Experience

Outstanding customer service. The repair was excellent and almost exactly as estimated. Andy was great to work with. Thanks Crash Champions!

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