Crash Champions #0658 Elkhorn

4.9 (1,794reviews)
96%
1120 N 205th Street,  Elkhorn,  NE  68022

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (1,794)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. The quality of repairs receives high marks, with numerous customers noting their vehicles looked brand new upon return. Timeliness is a strong point, as many repairs were completed ahead of schedule. Staff friendliness and professionalism are frequently celebrated. A few customers noted areas for improvement, including occasional inaccurate completion date estimates, inconsistent follow-through on initially discussed repair scopes, and rare lapses in proactive communication. Overall, the vast majority of customers express high satisfaction and willingness to recommend the shop.
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"... customer service we received from Crash Champions. They were friendly and accommodating and kept us updated every step of the way. They also made the insurance and rental ..." Read more
"The personnel were very nice, very professional, and very patient with my questions! They made me feel very comfortable, leaving my car ..." Read more
"... was top notch, the communication was excellent, and the personnel went above and beyond with customer service that is rarely seen anymore." Read more
"Customer service was excellent start to finish."
"The customer service was friendly, knowledgeable, and made the process smooth."
"Our Cadillac was ready well before the estimated completion date."
"It was actually picked up three days early. We didnt want them to rush through it, but we were impressed that they were ..." Read more
"Finished our car in 2 days when they said it could take up to 3-4 days."
"It took twice as long as what they had promised"
"Communication throughout the entire process was excellent. Turn around time on the repair was much quicker than expected."
"... staff made the entire process efficient and provided outstanding communications and customer service." Read more
"I loved the text updates I received daily when my vehicle was there. The fact they gave you a link to pay with a credit ..." Read more
"... communication from the Crash Champions representatives. They kept us continually updated on the progress of repairs and answered any questions I had." Read more
"... forever, at your shop on July 18, just got it today. Communication was awful, was told it would be done on a specific day, only to find out it wasnt, many times. Was made ..." Read more
"The updates on the work flow was great, they let me know each step and were able to give timelines."

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My Experience

Crash Champions kept in daily contact with updates. The car looks great!!

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Customer service was amazing! Very friendly, informative, and checked in every day with the progress.

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They did a great job! looks brand new, and it was very timely and i’m very grateful

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Fantastic service and repair

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Jess & Jess are the Bess!

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My Experience

Great communication the whole time

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Great service

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Excellent communication

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Jason at the Elkhorn store and Gabe at Bellevue really went the extra mile to help me. Genuinely good people. And I forget her name but the receptionist at Elkhorn was also really helpful.

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My Experience

The work was very good. I’m happy with the results.

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They were great and very kind. Always kept me up dated on car. Thank you.

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My Experience

Whitney and Jess were great to work with. They regularly communicated the status of the repair.

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I already have. He stopped in before I picked up my truck.

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Great job of sending status updates. Super friendly.

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Whitney and Jess were great

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My Experience

Whitney and the team at CC were awesome. Car in on Monday back to us on Friday. Great service.

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