Crash Champions #0662 Ralston

4.8 (977reviews)
96%
9421 Q Street,  Omaha,  NE  68127

In operation 27 years, 5 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (977)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional service quality, with many highlighting the professional and friendly staff who provide clear explanations of repair work. Communication stands out as a major strength, with regular updates throughout the repair process and responsive customer service. The shop frequently delivers vehicles ahead of schedule, with many customers receiving their cars days or even weeks early. Quality of repairs receives high marks, with customers noting excellent color matching, attention to detail, and vehicles looking like new. The shop goes above and beyond by cleaning vehicle interiors and addressing additional minor issues without being asked. While most experiences are overwhelmingly positive, a few customers noted isolated issues with communication delays, parts availability, and occasional quality concerns that required follow-up visits.
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"Cut off 8 days! Impressive!"
"It was repaired one week early"
"It was done almost a week early"
"Vehicle was done in half the time that was quoted. This place is Amazing. Highly recommend"
"The repair took longer than expected. Two weeks longer than expected time. Then when our daughter ..." Read more
"Received consistent communication, absolutely no complaints."
"It was great hearing from you Knew exactly where you were with the repair of my car."
"They dont answer the phone even after leaving multiple voicemails… youre better off going in personal ..." Read more
"they inform only from begining but was left blind at the end"
"Did not get any communication while the car was being repaired, but it all came together."

My Experience

The repair process was handled efficiently by kind professionals. My car looks great and was finished ahead of schedule.

My Experience

Jace did an outstanding job start to finish

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I Am Very Happy and Pleased with the Work Crash Champions did to Fix My Car and Would Recommend You to Family and Friends

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Returned Clean

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Very easy to work with and very accommodating

My Experience

Team was great from when I dropped truck off to picking it up. They did great work! Got it back quick to!

My Experience

This was the easiest experience I have ever had with a repair shop. I appreciate how you kept me informed with the progress of repairing my car. I will always recommend your company to everyone I know who need their car fixed. Thank you

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I will always recommend you to everyone I know that would need any car repair.

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Returned Clean

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My Experience

Very professional staff. The work on the car was finished ahead of schedule and looks fantastic.

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Already done

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Honestly, best experience ever. If you asked me to envision the ideal experience. It would not have been anywhere near as great as the customer care I received. What could they have done better? I can’t think of a thing. I have already recommended them to colleagues, should they ever need repair after a collision.

Customer Service

See my last comment. I have worked in customer care and we can be picky. This was a 10. I can’t think of anything I could suggest for improvement.

My Experience

The whole repair process, from start to finish was excellent.

My Experience

Friendly, quick and easy process. Thank you for cleaning our floor mats! :)

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Returned Clean

My Experience

Crash Champions did a fabulous job on my car repairs. The texted me updates and were available for questions all the time. Excellent service & staff!!!

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Returned Clean

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Staff very friendly and informative. The work on my car was done quickly and looks wonderful. I would recommend them to anyone.

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Staff was very friendly and informative. The work on my car was done quickly and looks great. I would recommend them to anyone.

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The service was absolutely amazing. The staff was also AMAZING.

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Returned Clean