B Street Collision Center Dodge Street, Inc

4.9 (2,827reviews)
98%
845 N 177th Circle,  Omaha,  NE  68118

In operation 48 years, 5 years at this location.

B Street Collision Center was founded by Bob and Norma Wiese in 1978 as “B Street Auto Body”. Our vision has always been to become the “Premier Post-Collision Solutions Provider”. Bob knew that in order to achieve this vision, he needed to provide the best repairs around, and somehow ease the stress of being in an accident. After that, he went about designing an unparalleled 3-part strategy: Estimators are taught to give exceptional customer service and to educate, not sell, the customer. Technicians are trained to meet high-standards for quality repairs. Each shop is given state-of-the-art equipment from industry leaders, which are consistently updated and upgraded. In combination with the new "Assembly Line" & "Quality Control Checkpoints" Bob and Norma's sons have installed the NEW B Street Collision Center Repair Process, B Street Collision is not only different but operates in the top 1% of Collision Repairers. Original Equipment Body Parts with a Life Time Warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Audi
Ford
GM
I-Car
Lexus Authorized
Mercedes-Benz
Scion
Tesla
Toyota
Volkswagen

Reviews (2,827)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as flawless, factory-perfect, and better than new. Communication stood out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was another highlight, as vehicles were often completed ahead of schedule, sometimes by a week or more. Customers also valued the seamless coordination with insurance companies and rental car services. A few customers noted isolated concerns around alignment issues, incomplete repairs, or inconsistent communication, reflecting areas they felt could be improved based on their direct experiences.
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"They were incredible! Vehicle repair is perfect! And, they completed it ahead of schedule! Highly recommend!!"
"... and is an enthusiasts car. B-Street made sure to restore my car back to factory condition and made sure I was happy with the fit and finish. A+" Read more
"Vehicle looks better than before repairs and B St had it ready for pick up several days before ..." Read more
"They did a great job!! The damage is completely gone and it has been restored to its state prior to the accident. And, it was completed ahead ..." Read more
"When I got my truck back from the shop the alignment was a quarter of turn steering off. Now tell me how someone drove this before calling me to come pickup. ..." Read more
"My vehicle was ready 3 business days earlier than promised!!"
"... an amazing job fixing my car after an accident and finished it 10 days earlier than expected, which was such a huge bonus. The customer service was excellent from start ..." Read more
"They had it ready a day early, which really helped & I didnt need to move car seats!!"
"... frequently about the status of my truck and they got it done considerably faster than expected but without sacrificing quality. They even cleaned the inside of my truck ..." Read more
"Ive been trying but communication has completely stopped besides these surveys"
"The communication from the shop was amazing. They sent text updates every step of the way and I was never waiting or guessing on where they were in the process."
"Very impressed with the level of communication!!"
"Fantastic communication, lived up to every commitment made, and the bonus was getting my truck back ahead of ..." Read more
"Repair quality is excellent. Communications with customer is where I could see room for improvement."
"... the process and made me feel very comfortable. I received texts and telephone updates along the way which kept me informed of their progress. No hidden fees. Honest ..." Read more

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My Experience

My Experience

My Experience

The service is great and quality is good too

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My Experience

Every aspect of my experience was excellent! Brent was personable, professional, and informative. I received regular updates and my car was completed ahead of schedule and looks great! They handled all interactions with insurance and the rental agency. I would highly recommend them!

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Repair Quality

My experience is excellent from beginning to end. Brent, my advisor, was professional, courteous, and efficient. I received regular updates on my vehicle and it was completed ahead of schedule. The team managed communications with my insurance as well as the car rental agency. I would highly recommend them!

Customer Service

My Experience

Every interaction from start to finish was excellent! Staff was very friendly and professional. Received very thorough and frequent communication throughout the entire process.

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My Experience

They completed the repairs in a timely manner for a little under the expected cost. I've used them 3 times now (unfortunately) but they been great each interaction.

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Returned Clean

My Experience

My Experience

Great communication from start to finish, made things really easy in a frustrating situation.

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The process was quick and painless. They communicated well, fixed the car quickly, and it looks great again.

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My Experience

I have not checked everything but when I can home I realized the tailgate does not work

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I would recommend this shop and use it again.

Repair Quality

I am extremely satisfied with the repair work that B street Collision did.

Customer Service

Great job, communication was very good, I really appreciated the text and phone call updates.

Returned Clean

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My Experience

My Experience

Lorenzo and team were great about keeping me posted on the developments with my truck.

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Lorenzo and team were great

Customer Service

Returned Clean

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Repair Quality

I was always informed of the progress on my vehicle and I appreciated that.

Customer Service

Received texts and phone calls about the progress of my vehicle

My Experience

This collision center is way above the bar! They completely display knowledgeable customer service from beginning to end and extend top notch customer courtesy! We had worked with Brent in the past and therefore knew this was whom we were requesting again. Another vehicle had recently hit us in a parking lot and we were not happy, once we received the insurance claim number, B-Street handled the rest, worries gone! Our car was beautifully repaired and completed timely. We were informed constantly by phone call or text of the daily progress. From Brent, to Kevin, Amy & Sara and EVERYONE else at B-Street….. you are in totally good hands. They make a difficult situation easy. B-Street is a 5 Star collision center that Omaha is tremendously lucky to have. (If using a point system, they are without doubt a 10.) —-Katie Shiffermiller

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