Auto Body Concepts Collision Center - CB

4.9 (626reviews)
99%
1611 South 35th Street,  Council Bluffs,  IA  51501

In operation 35 years.

Auto Body Concepts is a family owned and family operated full service collision repair facility that started in 1991. We provide a service that is not only great for the customer, but great for their vehicle as well. Our team only consists of certified technicians with the newest equipment available. If we cannot safely repair a vehicle that we would put our own kids in, we do not expect you to put your loved ones in that vehicle either. Great repairs and great service, a combination that is rare to find these days.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Ford
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans

Reviews (626)

My Experience

You have worked on my vehicle before and did an excellent job. So this experience was no different this time.

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My Experience

Repairs appear to be well done. Paint match looks great. Tailgate, window and rear windshield wiper operates as they should.

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My Experience

Good experience made this repair possible. Thank you for the professional and timely service.

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My Experience

Great staff to work with and excellent techs doing the work

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Repair Quality

Great office staff and phenomenal craftsmanship coming out of the shop! Highly recommend

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My Experience

They took great care of my car and gave it back looking brand new inside and out.

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They’ve won my confidence

Repair Quality

I’m not very car “savvy” BUT wow what an awesome job was done on my car. I have nothing but praise for how everything was handled. And the inside is certainly a lot cleaner than when I dropped it off

Customer Service

So friendly and caring. And very very knowledgeable about the whole insurance process which helped so much

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Great job work done in a timely efficient manner.

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My Experience

I am extremely happy with the work done on my Jeep. Eric was so great to work with & kept me informed throughout the process of dealing with the insurance company & the adjuster. I would recommend Auto Body Concepts to anyone! Thank you so much.

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Extremely satisfied. Did a great job repairing the damage. Eric Myers was so great to work with. Kept me informed of everything going on with insurance company & adjuster! Would highly recommend to anyone!

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Returned Clean

My Experience

Completely satisfied with repair and employees but not with communication during the repair. I'm beyond frustrated with how this was handled. I was told I'd be getting daily updates and that everything was "on track," with a 4:00 pickup scheduled for today. I was also told I'd be contacted if there were any delays.I left work early to make it happen, only to call and find out none of it was accurate. Apparently, the updates I was getting were from an automated system and "don't mean anything." That was NEVER explained. Eric told me he would personally keep me updated by text, so why would I assume the information I was getting was wrong? This is a complete breakdown in communication. Don't tell customers things are on schedule, promise updates, and then fall back on "the system isn't accurate" after they've rearranged their day. I was called today and told my vehicle was ready for pick up, which I appreciate. They did a fantastic job on the repair. The employees are friendly and professional, just need to correct your communication with customers. If automated text aren’t accurate, I would suggest you don’t send them. I am not blaming the employees, I am putting blame on the company and their policy to have the automated text as their form of communication.

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Was referred by my sister and very happy with the service I received

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After communicating with Eric about my situation, I give them five stars. They are professional and my vehicle was fixed quickly.

Customer Service

All employees I had contact with were professional and friendly

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Great service and great work!

Customer Service

Great job done!

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I believe you do a great job. I really like the way they look when completed.

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My Experience

Great customer service!

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Thank you You did a great job and have great customer service!

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Excellent work done to my car.

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Very helpful and friendly.

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