Auto Body Experts

151reviews
3203 A NE Totten Rd,  Poulsbo,  WA  98370

In operation 35 years.

Our shop is located on State HWY 305 at the intersection on Totten Road, about halfway between Poulsbo and Bainbridge Island, servicing Central and North Kitsap County. It is in the North Kitsap Business Park, an attractive new complex with an easy to find convenient location. Auto Body Experts occupies 12,000 square feet. Our customers are greeted with a large, clean, tastefully decorated reception and waiting area. All customer vehicles are stored inside our alarm-protected building. Kitsap Transit stops at our corner, and we offer free shuttle service to our customers as well. We believe in treating all our customers with a courtesy and kindness. Our staff performs in a professional, timely and efficient manner, to encourage an overall favorable body shop experience. We have direct-repair relationships with several major insurers to expedite claims handling & streamline the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Motorcycle Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (151)

Likely to Recommend

Repair Quality

Good job

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My Experience

Always professional and experts at repair

My Experience

Repeat customer. And recommend to family and friends

My Experience

Amazing service from start to finish! Friendly service in a professional manner. They helped me with shuttle service and did a amazing detail job on my car???? THANK YOU!!!!

Likely to Recommend

I would and have recommended this shop!

Repair Quality

Excellent work, professional and courteous !👌

Customer Service

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Repair Quality

Good service with excellent communications!

Customer Service

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Overall a good experience. Quality of workmanship is very good.

Repair Quality

Customer Service

No progress updates. They struggle with communication.

My Experience

Great service. Keep me informed on the timeline for my repair.

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Repair Quality

Excellent, comptent, and friendly service.

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i have recommended many times

Repair Quality

Customer Service

My Experience

I haven't picked up my vehicle yet, but it was great to get updates both by phone aND by text. That's a great feature!

My Experience

Some attention to detail needs improvement, e. g. , the Chevrolet emblem was not replaced, the external mirrors were out of sync after left mirror was replaced, there was a spot of black window adhesive on the driver seat, and the AM antenna was not reinstalled after windshield replacement. Overall repairs look good.

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Repair Quality

See other text message

Customer Service

Very responsive and helpful

My Experience

The car looks great, like new. My wife was particularly pleased with the outside car wash and the inside cleaning.l Thanks very much.

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Responsive company, quality work.

Repair Quality

Customer Service

Extremely responsive to questions and concerns.

My Experience

You guys are amazing! This is the second time I have brought my car in to you for repairs. I personally requested you do this time around, because you did beautiful work and treated me so well before. You outdid yourselves, yet again! Thank you so, so much!!

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Repair Quality

Beautiful again!

Customer Service

Gary, Mark, and the rest of the staff were all great about attentive and up-to-date information.

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Repair Quality

Great service

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