Auto Body Super Center- Pullman

4.5 (805reviews)
91%
2445 N Grand Avenue,  Pullman,  WA  99163

Auto Body Repair, Collision Repair, Insurance Company Approved Repairs, Unibody Repairs, Frame Repairs, Bake Booth Painting.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (805)

Likely to Recommend

Repair Quality

Customer Service

The guys were very friendly and gave me the information on my car and how long it would take which helped me a lot

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Repair Quality

Overall, my service was good, and the team was really helpful about shuttling me to the car rental office. The only thing that I noticed was that there was a pretty big door ding in my driver side door that wasn’t there when I dropped it off so it’s really frustrating that I had my car brought in for repairs and when I picked it up, it had new damage.

Customer Service

Overall great Customer Service

Returned Clean

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My car looked great after the repairs. Thank you

Customer Service

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Repair Quality

As always Jim and his crew do a wonderful job. There's a couple glitches the dealer needs to fix but body work looks great!

Customer Service

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Repair Quality

To be perfectly honest—my husband picked it up and I haven’t looked at it and not sure what I’m looking for 🤷‍♀️but I’m hopeful ASC did an excellent job

Customer Service

My husband had no complaints

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Customer Service

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Staff went out of their way to make sure the car was repaired correctly

Customer Service

Friendly and helpful

Returned Clean

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Customer Service

They did a very good job and they were very quick, fixed my car in just 2 days.

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Absolutely

Repair Quality

Customer Service

The staff was professional and did an excellent job.

Returned Clean

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Repair Quality

The repairs on the car made it look like the accident never occurred unless you get really close to certain spots. By feel i can tell the new bumper seem is not smooth but i expected this since its not factory attachment. There were some scrapes on the grill but not noticeable unless really looking. Overall the repairs are quite impressive and I'm happy with the work. The paint repairs look excellent-really shines well

Customer Service

I think in person the customer service is great, people were very nice at the front desk and took time to explain what the repairs were for the car. The phone service seems variable-mostly due to an issue with the automatic system i think. When calling to check on the vehicle if i didn't press the number selection before it finished explaining the options it would say invalid response? When talking to someone on the phone, everyone seemed nice and realistic with timelines. Overall-pretty happy with the service.

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Good smooth service. Front desk guys were super nice. Did get car back with a sensor calibration issue but everything was covered by the shop when I went to Toyota

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Customer Service

My car took a week longer than expected to get done. It also cost $2,000 more than they estimated. When we picked up my car, a roll of tape, a headlamp and a plastic piece from a side window were all left in my car. I had to take them in to the desk. The guy who came back out to show me where the plastic piece came from, told me that most of my car was put back together in the dark due to a recent power outage! I told him that was reassuring! Why would anyone tell me that?!? Then once we got home we noticed a blinker wasnt working as well as a running light. Now we were supposed to take it back in on Wednesday (yesterday), but that got changed to Friday (tomorrow). So, we have not been able to drive it due to the headlight & blinker issue. We might as well have just left it there. Also, they gave us a mini van as a loaner car which was nice until it wouldn't start! We had to return it for a car that was much newer and ran. However, we got a warning ticket from a policeman because the tabs were expired! This whole company seems very unorganized and not professional at all.

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Returned Clean