Auto Collision Experts

1,867reviews
3531 Central Park Blvd.,  Louisville,  TN  37777

Auto Collision Experts was started in 2012 through the efforts of both David Baker and Larry Parker. We are a family owned and operated company, providing stellar customer service. Our business is focused around the creation of an environment of engaging and personal relationships, not only with the client, but with the insurance agencies and dealerships which we service. We strive on a daily basis to better our repair facilities through constant training and certification for all repair techs and the implementation of the strongest and most capable software and mechanical processes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,867)

Likely to Recommend

I would never The whole experience was bad From the car taking so long to the work not meeting expectations I know they must have noticed the gap and not cared since they already got paid

Repair Quality

Got my car but the work is wrong

Customer Service

Returned Clean

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Repair Quality

My car was finished in a timely manner, and it looks as if no damage was ever done to it.

Customer Service

They kept me in the loop with everything, whether it was phone call or text. Staff was all very friendly on the phone and in person.

Returned Clean

Likely to Recommend

Repair Quality

Auto collision do best body work on my truck. I never see body work getting done with 4 days.

Customer Service

Great service and keep me updated always.

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My Experience

Able to get me in earlier than expected. Timely repairs. The workmanship is excellent.

Likely to Recommend

One minor issue, but all in all very good.

Repair Quality

Excellent work and on time.

Customer Service

Only negative was having to wait on the person to perform the inspection for the estimate.

Returned Clean

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Repair Quality

Great service, keeping me updated and quality

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Returned Clean

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Repair Quality

I’m still waiting on my car to be finished, so I don’t know why I’ve been given this survey so early. So far my experience has been excellent with auto collision experts. Friendly staff and I hope the car looks even better than it did before!! Thank you guys! Keep up the great work!

Customer Service

Likely to Recommend

Repair Quality

They stayed continually in contact and got my vehicle before originally expected

Customer Service

They were in contact continually throughout the process

Returned Clean

Likely to Recommend

Already spreading the word

Repair Quality

What a group of nice people and a great shop. My truck looks like new again

Customer Service

Super friendly folk

Returned Clean

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My Experience

Everyone we dealt with was absolutely amazing. The work that was completed was perfection. And thanks to Amanda for being on top of everything and so personable. Great impression when first walking into the business!!!

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My Experience

Amanda was great. She answered all my questions and helped me get my car taken care of during the busy winter holidays. Thanks for cleaning the car. It feels great to have the car back together!!

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100%

Repair Quality

Amazing people to work with. They are Professional and helpful. Amanda kept me informed in every step of my vehicle repairs. Amanda scheduled my car rental. Amanda returned my rental. The repairs were done in the time agreed upon. The initial schedule appointment was never changed. I don't know what else to say... I will be using auto collision experts for years to come, even if I have to drive and hour away from our location. Happy is an understatement. Thank you all for understanding business and relationships. God bless you all.

Customer Service

Amanda is the Heartbeat of this business. Her professional attitude and caring character takes this business to high standards.

Likely to Recommend

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