Stinnett Collision - Maryville

4.9 (1,988reviews)
97%
1755 William Blount Drive,  Maryville,  TN  37801
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Shop AssistantSparkles

In operation 61 years, 35 years at this location.

Stinnett Collision is a third-generation, family-owned collision repair business proudly serving East Tennessee since 1965. Founded by Walt Stinnett in Maryville, we’ve grown to three locations while keeping the same personal commitment to our customers: treat people right, take pride in our work, and stand behind every repair. We combine experienced craftsmanship with modern repair technology, a focus on manufacturer repair procedures, and a commitment to using original-equipment parts whenever possible. From minor accident damage to major collision repairs, our goal is to restore your vehicle’s safety, appearance, and performance. We know an accident can turn your day upside down. That’s why we work with all major insurance companies, offer free pickup and delivery, and help guide you through the repair process with clear communication and personal attention. Our repairs are backed by a lifetime limited workmanship warranty for lasting peace of mind.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Genesis
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru
Tesla

Reviews (1,988)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, with repairs described as flawless, professional, and exceeding expectations. Many highlight that vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a delightful bonus. Communication is frequently commended, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is largely viewed positively, with many vehicles completed ahead of schedule, though some customers noted delays primarily attributed to insurance approvals or parts availability rather than the shop itself. A few customers mentioned they had to initiate contact for updates, and occasional minor issues with incomplete items at pickup were noted directly from their feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend the shop to others.
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"... The body shop did an absolutely amazing job, and the quality of the work exceeded my expectations. Everyone assigned to my case was incredibly helpful, ..." Read more
"The quality of the work was excellent. They were great about keeping me up to date with ..." Read more
"They did a terrific job, it looks just like the day I brought it. They cleaned the inside and outside. I would recommend ..." Read more
"The repair was perfect and my car looks great when it was returned to me. Staff was very professional. ..." Read more
"Very professional and good quality workmanship. Communication was excellent keeping me informed each ..." Read more
"The Jeep was done sooner than expected !"
"... job - communicated through the whole process and got done earlier than they estimated! Would definitely trust them with my vehicle again!" Read more
"... is great but I wish the communication was better. I was told is was gonna take two weeks and I feel if I didnt continue contact it would have ..." Read more
"Parts delays from manufacturer caused delays but shop kept me informed the entire time"
"The repair was great! Everything looks excellent . Job well done. Just wish it wouldnt have taken ..." Read more
"... vendors deliveries, staff illness or extended holiday. I was kept informed all along the way and my truck reflected the quality and care it was ..." Read more
"... drop off to rental car delivery to picking back up. Communication along the way was helpful and appreciated. They even cleaned the interior of my car, which was ..." Read more
"... was that I would receive updates on the repairs. I had to call the shop after a week to see what was going on. I was told that by the person on the phone they would ..." Read more
"... provider. From the start of my first call to them, to the continued updates on progress. They work great, especially with my in between updates questions- ..." Read more
"Very happy with the work.excellent communication"

My Experience

Very informative as to what was happening. Finished product looks great!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Rebecca and the entire crew were incredible. They handled the (frustrating) communication with my insurance and it ended up looking wonderful. I am very grateful and would definitely recommend to everyone.

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Repair Quality

Customer Service

Returned Clean

My Experience

Service advisors were courteous and knowledgeable, communication during repair process was very good. Would highly recommend this business.

Likely to Recommend

Repair Quality

Did a good job and on schedule.

Customer Service

Courteous and knowledgeable

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The body work was done well and they even cleaned up a small dent from a prior accident as a bonus.

Customer Service

The process was smooth and communication was good, but I wished there were more frequent updates about the repair.

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Repair Quality

Customer Service

Returned Clean

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Highly capable

Repair Quality

Customer Service

Awesome

Returned Clean

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Repair Quality

Cannot tell where the damage ever was

Customer Service

Hunter and the other young lady at the front and the lady who brought the car around, were very pleasant to work with

Returned Clean

Likely to Recommend

Repair Quality

Stinnett's was very easy to work with and kept me updated of progress. They did a fantastic job on my Jeep!

Customer Service

Returned Clean

My Experience

The professional service given from, Mike, Rebecca, and Hunter is on another level. Thank you so much my truck is back home in perfect condition.

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Your staff is excellent and we truly appreciate everything. Thank you.

Likely to Recommend

Repair Quality

Excellent customer service and repair. The folks, everyone that we came in contact with was beyond exceptional.

Customer Service

Great folks and excellent service, communication and attention.

My Experience

Thank you for the great communication throughout the process!

My Experience

In a world where mediocrity is so prevalent, Stinnetts Collision is a rare find. The people and the work are top shelf! I won't go anywhere else for auto body or paint work for my vehicles!!

Likely to Recommend

Every chance I get I recommend Stinnett Collision!

Repair Quality

Best auto body shop around! Wont go anywhere else!

Customer Service

After the repair, they even come out to your repaired vehicle with you to insure your satisfaction!

Returned Clean

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Repair Quality

Love them they took really good care of everything

Customer Service

Great

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Repair Quality

Customer Service

Hunter and Slade were amazing help

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Would recommend it to everyone.

Repair Quality

Run to this place for your estimates! They are professional, honest and reasonable in pricing! Finally found a place where I didn’t feel taken advantage of!

Customer Service

The best people work there! Felt very comfortable there.

Returned Clean

Likely to Recommend

Stinnett collision is no longer the dependable and trusted service provider that it has been in the past.

Repair Quality

Took 3 weeks longer than I was told. Poor communication. Damaged tire not replaced. Vibration in steering. Rear tire looses air. Over spray on hood. Truck not washed when completed

Customer Service

Took 3 weeks longer than I was told. Poor communication. Damaged tire not replaced. Vibration in steering. Rear tire looses air. Over spray on hood. Truck not washed when completed