Caliber - Alcoa - Northpark
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great quality job.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My door panel is hanging off and I still have a check engine light that popped up after the accident and nobody will respond to me about getting it fixed properly
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
Did a great job and did what they said they were going to do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
communication was good but it was a little vague and to frequent for no change in status. However, it was still the best experience I ever had with repair.
Customer Service - 5.0/5.0 -
No complaints
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really appreciated getting the updates through the text messages.And when you had to let me know that it was going to take a little longer, the way you explained, it really made me feel good about it.So please tell everybody , thank you for such a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The interaction between your company and myself has been phenomenal
Customer Service - 5.0/5.0 -
Everyone that I interacted with from your company was fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We just moved here from Washington State and was rear ended 😕 Everything went so smooth, dropped off my car had a rental ready for me and they did all the paperwork with the other drivers insurance company. 🤞 fingers crossed I don’t need to come back. But will refer to friends if they need any repair work.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It looks amazing!
Customer Service - 5.0/5.0 -
Super nice people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Bryan was great. He kept me updated at each step of the process. 10/10 would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a very nice job getting my car fixed the paint matches perfect everything looks nice and they are very good at communication on the process
My Experience - 5.0/5.0 -
Detail department after repair NEEDS a lot of help. Truck was returned dirtier than it was before repairs.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Overspray on rear passenger window and on back window of truck
Customer Service - 5.0/5.0 -
Brian was and the team were outstanding with the communication and progress of the repairs.
Returned Clean
My Experience - 5.0/5.0 -
Quality and friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service.
Customer Service - 5.0/5.0 -
Excellent