Caliber - Alcoa - Airport Hwy

4.8 (126reviews)
94%
3234 Alcoa Hwy,  Alcoa,  TN  37701

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (126)

My Experience

My Experience

Just awesome job theory, friendly.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Great job by all involved. Neal kept me updated on the progress. The technician fixed the damage so well that you can’t tell it was in an accident.

Likely to Recommend

Repair Quality

Great service. Vehicle looks great. Neal kept me updated on progress.

Customer Service

Returned Clean

My Experience

Yes Neil Herrin was very polite and kept me informed about my car, answered all of my questions

Likely to Recommend

Repair Quality

Customer Service

My Experience

Awesome experience.

Likely to Recommend

Excellent experience.

Repair Quality

Excellent service. Got repairs done quickly. Very pleased with the results.

Customer Service

Very attentive.

Returned Clean

My Experience

Neil did a very good job keeping me informed on the progress and was very polite and friendly

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Well pleased very sweet perfectional fast and job well done proud o chose them

My Experience

Staff was helpful, friendly even gave me a ride to enterprise to go get my rental car

Likely to Recommend

Repair Quality

Helpful and even took me to go get my rental car thank you guys so much

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Probably the only place I would go out of my way to recommend.

Repair Quality

Customer Service

Returned Clean

My Experience

Neil was very kind and informative off every step of the process. He is a great representative for your company. I was very please with the repairs and how quickly they were completed. I will recommend you to friends and family. Great job!

Likely to Recommend

Repair Quality

My car when picked up on Friday afternoon showed check engine alert icon. Neil told me to bring back today, Monday. Techi said wire was not snugly attacked. Service completed in a timely manner.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

We had to take our car back in for further mechanical repairs.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Felt my rep was on the insurance side and did not advocate very well for the customer. But was to be expected under the circumstances

Returned Clean

My Experience

Caliber did a fantastic job on my truck. The staff was very easy to deal with and kept me well informed during the entire process.