Auto Collision Experts

1,867reviews
3531 Central Park Blvd.,  Louisville,  TN  37777

Auto Collision Experts was started in 2012 through the efforts of both David Baker and Larry Parker. We are a family owned and operated company, providing stellar customer service. Our business is focused around the creation of an environment of engaging and personal relationships, not only with the client, but with the insurance agencies and dealerships which we service. We strive on a daily basis to better our repair facilities through constant training and certification for all repair techs and the implementation of the strongest and most capable software and mechanical processes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,867)

My Experience

From the very first call with Amanda I knew it would be good. Total transparency, updated info via text then delivered 10 days earlier!

Likely to Recommend

I've been telling everyone about them and how pleased we have been.

Repair Quality

So respectful, helpful and genuinely concerned about the job they do and how you are doing. Would hate to have to see them again but if situation arises, wouldn't go anywhere else. Plan on trying their other services (non-collision).

Customer Service

Phone calls, texts - always felt in the loop. Hope they never lose that personal touch.

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Likely to Recommend

I don’t believe anyone wants their property stolen.

Repair Quality

Having multiple things stolen out of my car is unacceptable.

Customer Service

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My Experience

Always a great business, car looks great!

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Repair Quality

Customer Service

Great job!!

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Repair Quality

Beautiful job. Would not know repair work had been done.

Customer Service

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best

Repair Quality

Looks great

Customer Service

Looks great

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My Experience

My Experience

ACE did a great job on my car. The price was fair. The work is professional. The front office is great at customer service. I've been to a few local places, but have never left completely satisfied. I am now.

Likely to Recommend

This is a no brainer. I'll never go to a different body shop. My daughter will be driving soon, so I anticipate a lot more body work. Ha!

Repair Quality

Great job on my car. It looks brand new.

Customer Service

Top notch. Plenty of updates. Very professional. I felt like I was in quality shop from the beginning, top to bottom.

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My Experience

My Big Red Truck looks great! I have had it since new and it has scratches and a dented back bumper but overall looks good. The repaired door fits right in with the good looks. I will try to keep its looks for years to come. Thank you all

Likely to Recommend

Rear door looked new and my truck was washed and the inside vacuum and cleaned when I picked it up a day early. Thanx!

Repair Quality

Great job!

Customer Service

Great job!

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My Experience

They completed my repair a week early & were very professional and helpful!

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My Experience

Professional repair and exceptional service handling the insurance claim by Amanda. Well done and thank you ACE!!

My Experience

As usual, from the time I walked into their office, I was welcomed by the office staff and they answewed my questions and let me know when my car would be finished. They kept me informed as to the progress via text messages. I was very pleased when I saw the repairs that were done...my car looked brand new and shiny clean. After getting help transferring numerous items from rental vehicle to my Subaru I was on my way. Hopefully, I will not need repair services again, but if I do, I will have them done by ACE. I have told many people to have their repairs done at Automobile Collision Experts...a very fitting name for their company! Diane E

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Repair Quality

Tailgate looked brand new when finished. Didn't take long to get it fixed.

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Customer Service

All of my dealings with the company were handled through Amanda at the front desk. Her friendly and helpful attitude not only represented the company well, but also made the experience pleasant for me the customer. Thanks.

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My Experience

Everyone that I spoke with there was very professional and respectful. The work was quality and they did not hesitate to adjust something for me.

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