Auto Collision Experts

1,867reviews
3531 Central Park Blvd.,  Louisville,  TN  37777

Auto Collision Experts was started in 2012 through the efforts of both David Baker and Larry Parker. We are a family owned and operated company, providing stellar customer service. Our business is focused around the creation of an environment of engaging and personal relationships, not only with the client, but with the insurance agencies and dealerships which we service. We strive on a daily basis to better our repair facilities through constant training and certification for all repair techs and the implementation of the strongest and most capable software and mechanical processes.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,867)

Likely to Recommend

Repair Quality

Staff and work is super

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The service was excellent, and obviously I’m not the only one who thinks so - the only complaint I would have is the wait time to get on the schedule. The staff is knowledgeable, friendly and accommodating.

Customer Service

Likely to Recommend

Repair Quality

Overall pleased with the work done on the car so far (only had it back a few days now) however NOT please with the fact that when the car was wrecked it had over 3/4 of a tank of gas and when I picked it up I barely made it to the gas station before the car ran out of gas at the pump! Gas is really expensive now a days and I understand that it had to be test driven but the gas could have been replaced before I received my car back. Running out of gas is not good for the car so you would think a car place would make sure it had SOMETHING in the tank!

Customer Service

Again overall pleased with the customer service. Only had to call for an update one time. And Amanda is super sweet!

Returned Clean

Likely to Recommend

Repair Quality

Auto Collision Experts do a fantastic job! They don’t rush through repairs, they spend time addressing issues and are beyond detail-oriented. Highly recommend to anyone in need of vehicle repairs.

Customer Service

Returned Clean

My Experience

Thanks

My Experience

Appreciated the frequent updates on repair progress. Everyone is nice but Amanda is the best. She is so friendly and efficient !

Likely to Recommend

Repair Quality

Customer Service

My Experience

Liked it well enough that I Will be calling soon to schedule repair of wifes crv.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent job

Likely to Recommend

Already have

Repair Quality

Super nice crew. Highlander repair was excellent

Customer Service

Super

My Experience

I just didn’t expect the price to be 15% higher than I was quoted.

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Repair Quality

Customer Service

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Returned Clean

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Repair Quality

Customer Service

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Will definitely recommend

Repair Quality

It looks great! Really good work!

Customer Service

Amanda was great with updates!

Likely to Recommend

Repair Quality

I Am extremely satisfied with the staff, they were helpful and explained what it would take to repair damage to my car.

Customer Service

Very helpful and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Returned Clean

My Experience

Great communication, I was kept up to date with any delays, staff friendly and curtius.

Likely to Recommend

Repair Quality

Communication was excellent, my car looks like new again, staff friendly

Customer Service