Auto Collision & Glass - Attica

4.8 (634reviews)
96%
11251 Rt 98,  Attica,  NY  14011
Bot
Shop AssistantSparkles

In operation 4 years.

We work with all of our customers on an individual basis, whatever your needs: towing, collision, glass, insurance claims, mechanical, rustproofing, rental car or photo inspection. Our friendly and knowledgeable staff take time with each customer accommodating their individual needs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 7:30 am - 5:30 pm
Wed 8:00 am - 5:00 pm
Thu 7:30 am - 5:30 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (634)

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Awsome

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Everyone was wonderful, polite, professional! Great job!

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They were quick and kept us informed the whole time.

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Returned Clean

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Best repair shop around!!

My Experience

Good job

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Returned Clean

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Returned Clean

My Experience

Quick and seamless. A real pleasure

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Great job

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My Experience

Not only was the damage fixed but the car was detailed and looked excellent!

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car looked excellent when I picked it up

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Workmanship is excellent. Give my thanks to the techs that worked on my truck.

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My Experience

You guys did a wonderful job and make an awesome team! There was no hassle from dropping our vehicle off to picking our vehicle up. Everything was a very straight forward process. Matt explained all the paperwork and the process of things thoroughly, the lady receptionist was very polite and helpful with taking the payment over the phone, and the guys did an excellent job our vehicle is brand new again, it looks great! Also, it was done a week ahead of time! The messages updating you on the process of the vehicle is a great feature. I would recommend Matt and his crew to anybody who needs collision repairs done. We will go back to them in the future "knock on wood" if anything else happens to our vehicle. You guys put the traditional American values back into business which is something a lot of American businesses have lost sight of. Valuing the customer because the customer is a large part of what makes a business. Thank you guys so much again!

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I appreciate the services provided, but I would like to share some feedback regarding my experience at the front desk. I found the approach of the staff to be a bit assertive, which made me feel somewhat uncomfortable. In my previous experiences, I've typically paid a deposit and completed payment after the job was finished. I would like to share some feedback regarding the scheduling process. It might be more effective to avoid providing specific dates for vehicle service until the arrival of necessary parts is confirmed. I felt that the information I received was somewhat unclear, which left me feeling uncertain. I would have preferred to be informed that the parts had not yet arrived and that I would be contacted with an update on when the work could begin. Additionally, reassurance about communication with GEICO regarding the rental vehicle would have been helpful. Overall, clearer communication would greatly improve the experience. Thank you for your attention to this matter! Additionally, there was a strong emphasis placed on completing this survey for the benefit of the staff's bonuses, which felt a bit pressuring. I believe a more approachable demeanor would greatly enhance the overall experience. Thank you for considering my feedback!

My Experience

Everything looks great

Likely to Recommend

One of the better shops around

Repair Quality

Looks good

Customer Service

Great communication

Returned Clean