Ken Barrett Collision Center
At Ken Barrett Chevrolet-Cadillac, we have worked to build the finest Collision Repair Center in the Genesee Valley area. We understand that a " Best in Class" collision repair center is built on more than just equipment. It is the careful integration of fully trained and certified personnel, a strategic partnership with a worldwide manufacturer of refinishing products, and utilization of the latest technology, processes and equipment. technology, processes and equipment. We combine all of these with an unyielding commitment to quality and genuine concern for our customers. We have a responsibility to relieve customers of any burden they may feel following an accident, and to restore their vehicle to pre- accident condition or better.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Brandon Spurling is awesome!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were the best. Great communication through the entire process!!
Customer Service - 5.0/5.0 -
Just awesome!
My Experience - 5.0/5.0 -
Ken Barrett Collision did an excellent job on my vehicle. Tracy and crew were a pleasure to work with. Very professional and kind. I would highly recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nice staff, text notifications and updates are great. You made it easy, as did Enterprise & Sterling.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a breeze and they did a great job and the staff there is super friendly
Customer Service - 5.0/5.0 -
I’m very happy with you guys, but this is the third survey I’ve received about the job. I don’t have any superlativesleft. You guys did great.
Returned Clean
My Experience - 5.0/5.0 -
I'm very pleased with the professionalism show by everyone I worked with at the Collision office. They were all extremely helpful and patiently walked me through the entire process. From the initial estimate, coordinating with my insurance provider, rental car help, constant texts, and phone updates on my service I'm extremely satisfied my vehicle was in excellent care! While service took longer than originally estimated, the finished look was worth the wait!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with, schedule, communicate, and the repair was done so you can’t even tell. Would recommend highly!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I have an alert from my Toyota app
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
Head light has an error Leveling system
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a beautiful paint job and finished in time for my personal schedule.
Customer Service - 5.0/5.0 -
Both estimators noticed small things that needed repairs and explained the process with regular updates.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied
Customer Service - 5.0/5.0 -
Extremely nice staff very easy to work with
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
The repair isn't done yet. Even though we picked up vehicle last week.
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0 -
Still waiting for job to be completed. Wrong mirror installed and molding strip back ordered
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was taken care of in a ti.ely manner. Staff was awesome!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communications and the mirror I needed to have replaced looks great! Great pricing also!
Customer Service - 5.0/5.0 -
Great communications and the mirror I needed to have replaced looks great! Great pricing also!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I can't say enough good about them. They were all excellent at what they do.
Repair Quality - 5.0/5.0 -
Very good service. Excellent at repairs.
Customer Service - 5.0/5.0 -
Very good service. Excellent at repairs.
Returned Clean
My Experience - 0.0/5.0 -
Hello, When I got my RAV4 home from the collision center, I noticed a new rattling sound when I opened and closed my driver side door. I identified that the sound was coming from the outside mirror and then noticed that it had been adjusted. I adjusted it back and a metal clip engraved 7664 fell out from the back of the mirror. I would like to know if someone would be willing to put it back in place for me so that the mirror will be stable going forward. Since I already went 8 days without my car, I would prefer to be able to make an appointment to sit and wait while this is accomplished so I do not have to leave my car again. Thank you.