Ken Barrett Collision Center
At Ken Barrett Chevrolet-Cadillac, we have worked to build the finest Collision Repair Center in the Genesee Valley area. We understand that a " Best in Class" collision repair center is built on more than just equipment. It is the careful integration of fully trained and certified personnel, a strategic partnership with a worldwide manufacturer of refinishing products, and utilization of the latest technology, processes and equipment. technology, processes and equipment. We combine all of these with an unyielding commitment to quality and genuine concern for our customers. We have a responsibility to relieve customers of any burden they may feel following an accident, and to restore their vehicle to pre- accident condition or better.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Part delays made it frustrating but they do awesome work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always great work done right the first time.
Customer Service - 5.0/5.0 -
Very nice staff
My Experience - 5.0/5.0 -
They offered me a loaner vehicle kept in touch and did a fast great job no surprise and very polite
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was very fast and great job everyone I talked to treated me great I’d recommend you to everyone
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0 -
I was pretty happy with lift gat struts and alignment of rear hatch Until I was driving home and noticed side detection was not working I called fist thing next morning but no reply so I went to collision shop to tell them what had happened the guy told me he has never heard of that problem at least three times I asked to have it hooked up to a scanner he said 1/2 hour was not enough time He said it was to late but told me he would call me today No call so far it’s 2:30 so I guess I will have to go back after work and basically be told I was a liar the thing is that everything worked perfectly when I dropped it off now it doesn’t
Customer Service - 0.5/5.0 -
The girls were friendly and helpful I was thinking of getting ceramic coat done to my car Now I’m not so sure
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I can't say enough good about them. They were all excellent at what they do.
Repair Quality - 5.0/5.0 -
Very good service. Excellent at repairs.
Customer Service - 5.0/5.0 -
Very good service. Excellent at repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and I appreciate the free wash!!! Will be back with all of my collision needs
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ken Barrett kept me informed on how long it will take and what's on backorder, damage looked good when we got it back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job with repairing the truck within the given time frame. They were very professional and knowledgeable with the process and with estimating what needed to be repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
I should be be satisfied first before I refer somebody. I don’t want no body get their feelings hurt because I me who refer them somewhere people don’t care about nobody’s new car .they do what they and expect you to accept it that way
Repair Quality - 1.5/5.0 -
Not satisfied.my car needs to be fixed properly
Customer Service - 1.5/5.0 -
My front bumper needs to be fixed properly
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work in a timely fashion, and they even recognized a dent on my door after I dropped in off that I never noticed and that was covered in the claim.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
VERY HELPFUL DURING A DIFFICULT TIME. GREAT CUSTOMER SERVICE. VERY FAST SERVICE. QUALITY WORK.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
A thank you to all that helped fix up my Lexus and the detailing in the inside. What a great business and organization we have here in Batavia who all work together to make it happen. Thank you Tracy for making it all work smoothly. All of you there at Ken Barrett’s Collision and Ken Barrett’s dealership are Genesee County’s best kept secret. Thank you Mr Barrett for staying in Batavia for us. You are a great success and have the best staff of people working towards that goal of great customer service!! 👏🏻👏🏻👍🏻😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
repairs were clean and complete but i did have scratches to the paint on my trunk door that’s weren’t there before taking in the car