Gerber Collision & Glass - Leroy

4.9 (717reviews)
98%
7000 W Main Rd,  Leroy,  NY  14482
See Photos
Online Estimate
Book Appointment

In operation 81 years, 7 years at this location.

Gerber Collision & Glass - LeRoy offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (717)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles were restored to like-new condition, often exceeding expectations. The team receives high marks for proactive and transparent communication, with regular updates via calls and texts keeping customers informed throughout the repair process. Timeliness is frequently highlighted, with numerous customers noting their vehicles were completed ahead of schedule. Customers also appreciate the added touch of interior cleaning as a pleasant surprise. A few customers noted occasional delays due to parts availability, though they acknowledged being informed of potential delays upfront. Overall, the shop is widely recommended for its friendly, professional, and customer-focused approach.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My car looks like brand new, did an amazing job and then top off they cleaned the inside also which ..." Read more
"Absolutely seamless repair. They had to fix what was there as the bumper cover was unavailable to replace ..." Read more
"... great. Would highly recommend! Friendly service, did a great job and went above and beyond in the clean up. Thanks so much." Read more
"The repair is perfect! No sign of the damage at all! I appreciate the calls to advise me of the progress ..." Read more
"The vehicle was repaired to like new condition and they took great care in reducing chemical exposures ..." Read more
"Very pleasant, upfront and honest with information and scheduling. Actually finished early."
"Was ready much faster than expected which was very happy with as I had a rental i did not like"
"Staff is awesome I received daily status updates Repairs were done in a timely manner and my car looks great :"
"Done over a week ahead of time"
"It was 2 days earlier then they thought itd be! They even arranged to have my rental car picked up ..." Read more
"The staff is very friendly. Communication is exceptional. Service work is amazing. Adding a thank you note with a mint was a delightful ..." Read more
"... friendly, knowledgeable & make it a personal experience. I was updated regularly on the progress. Everything was explained to me from the beginning to end. They made ..." Read more
"Text messages and phone calls throughout the process"
"The communication was great with updates a couple times during the week. The car looked great."
"The shop kept me updated. Car was in around 2 weeks most people I know have cars in the shop for a month ..." Read more

My Experience

Kept us updated everyday.. very happy with the repairs

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer service was amazing and my vehicle came out great! They went above and beyond.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very knowledgeable and easy to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Christina Onorati was great to deal with. She proactively communicated throughout the process and made the process very easy to deal with. Great job!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Jen really went the extra mile and was easy to work with, the results of the work on the car excellent, got the work done quickly, and price very reasonable. Will definitely refer people to this Gerber location!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Kept me informed and thoroughly examined the car after the wreckage and promptly dealt with the insurance adjustor. Car looks good and handles well this far!

Likely to Recommend

Repair Quality

Already completed previous survey

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The claims process was very seemless

Customer Service

Christina and her crew were wonderful to work with. I was constantly updated on the repair progress.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the second time I have had service done at your location! I would highly recommend to anyone that needs a vehicle repaired! Christina is amazing to work with!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Staff is awesome I received daily status updates Repairs were done in a timely manner and my car looks great :)

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very pleased with the work ethic, professionalism, and personalities of Jennifer and Kristina. They were both extremely helpful throughout the entirety of my car being in their shop. They were created continuously updating me and I will definitely use their services again when it’s needed. Would recommend them 10 out of 10.

My Experience

More than satisfied! This is our second experience with Gerber's in Leroy and each time perfect work and great office personnel handling estimate procedure and departure when we pickrd up the vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Thank you again for all that you did for us

Likely to Recommend

Repair Quality

Kept me informed on progress, unfortunately took a little longer to get my vehicle back , but life happens!

Customer Service

Kept me informed on progress, unfortunately took a little longer to get my vehicle back , but life happens!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

1 - 20 of 717

Nearby Gerber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Leroy  |  14482