Gerber Collision & Glass - Bergen

My Experience - 5.0/5.0 -

As always you do a terrific job the car looks the best it has in along time thank you so very much

My Experience - 5.0/5.0 -

100 percent

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Everyone was great. The inside of our truck looked like it was brand new. Who ever did that was amazing.

Repair Quality - 5.0/5.0 -

I want to thank everyone for the work they did for us. It was a very stressful time in our lives at the time of the accident. This is one thing I didn’t have to worry about.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Amazing Customer Service

My Experience - 5.0/5.0 -

Fantastic job the team did—-repair work was excellent plus the messages sent to keep me informed was great. Yes—-JOB WELL DONE BY ALL. I would recommend Gerber to others when they would need repair work

Likely to Recommend - 5.0/5.0 -

I already told others about Gerber & recommended hem if they were to need it

Repair Quality - 5.0/5.0 -

Gerber’s in Bergen did a wonderful great job. Job very WELL DONE!!!

Customer Service - 5.0/5.0 -

A job very well done & friendly

My Experience - 0.0/5.0 -

I’ve noticed a couple of problems with the car. 1. The guidelines on the backup camera display do not respond to movement of the steering wheel. They stay centered regardless of the steering wheel position. 2. The front fender liner on the left side does not appear to be installed correctly. 3.The hood does not close tightly against the weatherstripping.

Likely to Recommend - 5.0/5.0 -

Overall, a positive experience.

Repair Quality - 4.0/5.0 -

Collision repair looked good but a couple of trim items and a software glitch needed to be fixed. Don came out to our house promptly to complete the repairs but is still working on the softwate problem.

Customer Service - 4.5/5.0 -

Gerber provided regular updates on repair progress.

Returned Clean

My Experience - 5.0/5.0 -

Great job and done earlier than expected. Michelle and the crew always take excellent care of our vehicles

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Michelle and the entire team are a pleasure to deal with. My truck looks great. Thank you!

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I would definitely recommend Gerber!

Repair Quality - 5.0/5.0 -

You guys are amazing. I’m so happy with the quality of work. There was an error light on in the car when I picked it up, and the mechanic came right out and found the issue and took care of it on the spot. I appreciated him taking immediate action even though he stayed later than the work day. Thank you for providing that level of service! Thank you so much!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service, regular updates on status of repairs, car looks just like it did before I got smashed into! Thank you so much!!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My truck looks great and drives great too. Thank you for the great work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Michelle Higgins and entire staff at the Bergen location made our experience very easy.

Customer Service - 5.0/5.0 -

Great team

My Experience - 5.0/5.0 -

Very efficient and good communication.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0