Auto Design Collision Center, Inc.

4.9 (420reviews)
96%
540 N Sheridan St,  Crown Point,  IN  46307
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Shop AssistantSparkles

In operation 38 years.

AUTO DESIGN COLLISION CENTER INC. IS A FAMILY OWNED BUSINESS SERVING THE COMMUNITY SINCE 1988 -- OUR MOTTO -- " WHERE QUALITY IS STANDARD--NOT AN OPTION "---- FROM OUR HIGH QUALITY OF REPAIRS , KEEPING CUSTOMERS INFORMED ALL THREW THE PROCESS, FROM START TO FINISH WE PROVIDE A HIGH QUALITY OF COMMUNICATION, AND OUR STAFF CAN HELP WITH ANY OF CUSTOMERS NEEDS WITH INSURANCE CLAIMS , WE ARE HERE FOR THE CUSTOMER..

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (420)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon return, complete with spotless detailing inside and out. The professionalism and friendliness of the staff are frequently highlighted, with customers describing interactions as welcoming, knowledgeable, and above and beyond expectations. Communication throughout the repair process is widely appreciated, as customers valued being kept informed at every stage. Timeliness is another strong point, with several customers noting their vehicles were completed ahead of schedule. Many customers are loyal, repeat visitors who enthusiastically recommend the shop to friends and family. A few customers noted areas for improvement, including more proactive communication during the repair process and occasional delays, though these were often attributed to external factors such as parts availability.
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"... anybody looking to fix their car or get it detailed they really pride themselves on doing the greatest job possible they simply never miss the Mark" Read more
"Im always happy with my service at Auto Design. Besides the excellent job they do on my vehicle, their customer service is amazing. They go above and beyond with their customers. The ..." Read more
"... broken window on my car and did an outstanding job — precise, professional, and very detail-oriented. What stood out most to me was their reliability; ..." Read more
"Everyone is so nice and work very hard to give you the best service at the best price. I was told at the dealership that ..." Read more
"Awesome work very professional and fast service"

Likely to Recommend

Repair Quality

Everyone was courteous, professional, knowledgeable, empathetic and very informative in their communications with me. They brought much comfort to me through the entire process.

Customer Service

Everyone I came in contact with was knowledgeable and courteous and friendly. They all help me through a very difficult and stressful process with the highest amount of empathy.

Returned Clean

Likely to Recommend

Repair Quality

They did a beautiful job!

Customer Service

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Overall very happy with auto design.

Repair Quality

Customer Service

Car looks great. Staff went above and beyond daily. Very good communication

Returned Clean

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Repair Quality

Customer Service

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Everyone that mentions bodywork I immediately tell them to call here!

Repair Quality

Fantastic as always!! Love this place

Customer Service

Best customer service in the area!!

Likely to Recommend

Repair Quality

Customer Service

They did awesome job repairing my 2020 Chevy Trax I would like to say thank you 😊

Likely to Recommend

Repair Quality

It is a great feeling for a customer to have confidence the job will be done to perfection. Everyone from the lovely girl answering the phone and then amazing Jen is wonderful to deal with. Great job !!

Customer Service

Returned Clean

Likely to Recommend

Will definitely be telling my friends!

Repair Quality

Not only was the work top qualify, but they're great about getting quality parts.

Customer Service

They're great and do a good job at communicating throughout the process

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great service and communication!

Customer Service

Excellent

Likely to Recommend

Repair Quality

Everything was great from beginning to end

Customer Service

Everything was great girls are the best

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Repair Quality

Customer Service

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Repair Quality

Exceptional service and job quality!

Customer Service

Jen was top notch, friendly interactions and did an amazing job keeping me up to date!

Returned Clean

Likely to Recommend

Repair Quality

Auto Design is a pleasure to work with. They took care of everything with the insurance company. And the completed work looks like brand new.

Customer Service

Service with a smile.

Likely to Recommend

Repair Quality

The process was quick and easy. The staff was very informative and helpful.

Customer Service

Very nice and informative

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Best auto repair shop in North west Indiana

Repair Quality

Awesome work very professional and fast service

Customer Service

Customer service was out of this world very friendly environment always number 1 in Customer service

Returned Clean