Auto Plex - #20
Auto Plex Fort Smith delivers expert collision repair with convenience and care. As an I-CAR Gold Class certified shop, we offer quality repairs and a customer-first experience. Schedule online, walk in anytime, or request a virtual estimate. We provide self-pay discounts and “Repair Now, Pay Later” financing to fit your budget. Whether you're going through insurance or paying out of pocket, we’ll restore your vehicle—and your peace of mind.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was great and the repairs were done in a timely manner. I enjoyed getting the updates daily through the texts.
Customer Service - 5.0/5.0 -
Great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Nice work, looks good. Excellent paint job.
Customer Service - 5.0/5.0 -
Very nice and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Their service was very hgood, they kept us posted on the progress of our car repair.
Customer Service - 5.0/5.0 -
Again they kept us updated on our car repair
Returned Clean
My Experience - 5.0/5.0 -
Looks perfect and I was treated very respectfully. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very courteous and answered my questions to my satisfaction. Especially Stephanie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
FANTASTIC work and even better people... I will be recommending Auto Plex Collision to everyone... thank you again!
Likely to Recommend - 5.0/5.0 -
I've already told so many to go to your shop.
Repair Quality - 5.0/5.0 -
everything went so well and your employees are second to none!!! thank you all so much.
Customer Service - 5.0/5.0 -
everyone was FANTASTIC!!!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
Very efficient, polite and friendly. I was informed often of the progress and the repairs were perfect. Very satisfied!
Customer Service - 5.0/5.0 -
Everyone polite, friendly and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with. Repairs looked as good as new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m having an issue with my external mirrors not turning in when I lock the car. May need you to look at. This started when I got the car back last week
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
This can change if repairs are done correctly this time
Repair Quality - 1.5/5.0 -
Pros-Staff is very polite. Cons- Repairs were not done correctly and had to return car to correct. Suppose to pick up car on Monday 7/15. Original complete date was 6/26.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very communicative and professional
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
Runs, dirt in paint in several locations and scratches not fixed
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Staff was awesome and very communicative got our car in fast and started on it.
Repair Quality - 5.0/5.0 -
They got my car in same day I called got stated on it with on just a little bit had an estimate and estimated completion date. Staff was very communicative the whole process. We actually got our car back a week early which really worked out for us. Would use again in the future if needed.
Customer Service - 5.0/5.0 -
Staff was very communicative the whole process. We actually got our car back a week early which really worked out for us. Would use again in the future if needed.