Auto Plex - #20
Auto Plex Fort Smith delivers expert collision repair with convenience and care. As an I-CAR Gold Class certified shop, we offer quality repairs and a customer-first experience. Schedule online, walk in anytime, or request a virtual estimate. We provide self-pay discounts and “Repair Now, Pay Later” financing to fit your budget. Whether you're going through insurance or paying out of pocket, we’ll restore your vehicle—and your peace of mind.
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Overpriced repairs.
Repair Quality - 0.5/5.0 -
Tried to charge us for "storing" the vehicle for a few days. It was parked and out of the way. Wanted $200 on top of repairs and we refused to pay that.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
All of my other comments should speak volumes.
Repair Quality - 5.0/5.0 -
Our Renegade looks as good as it did when we drove it off the lot in 2019! At least most of it..... LOL The part you all worked on is as near perfect as one could expect. Thank you all! Customer service was par excellence!
Customer Service - 5.0/5.0 -
See first comment. The customer service was fantastic!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was seamless from the time I called my insurance until repairs were completed. Repairs were completed before the estimate and my car was detailed better than dropped off.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Job appears to be professionally performed and beautiful results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephanie was awesome with ensuring my vehicle was properly repaired. Great service. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!
Customer Service - 5.0/5.0 -
All were very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great, quick service!
My Experience - 5.0/5.0 -
Impressed with cleanliness of vehicle when returned! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Madison is the best. She went above and beyond to make sure this process was seamless. The technicians did an amazing job, it’s like it never happened! Highly recommended!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looked so great after you had finished I didn't recognize it! I'm thrilled!
Likely to Recommend - 5.0/5.0 -
I would.
Repair Quality - 5.0/5.0 -
I'm very happy with it.
Customer Service - 5.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0 -
Very professional staff and they helped me with my insurance. I will definitely recommend Auto Plex to anyone. Thank you all for your professionalism and help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
would recommend
Customer Service - 5.0/5.0 -
satisfactory