Auto Plex - #10

4.8 (3,157reviews)

96%

(479) 632-3827

215 Commerce Drive, Alma, AR 72921

96%

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215 Commerce Drive
Alma, AR 72921

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About Auto Plex - #10

See Photos

215 Commerce Drive
Alma, AR 72921

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 33 years, 19 years at this location.

"Insurance Approved Premier Partner" auto collision repair facility. We also repair Sprinter van models, Medium Duty Trucks, and Class A, B, C motorhomes and travel trailers. Auto Plex uses all the latest technology and employ's ICAR Platinum trained technicians to repair your vehicle back to OEM specifications. We have trained members that can assist you in filing your claim and answering any questions you might have concerning your collision needs.

Services

Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	7:00 am - 5:00 pm
Tue	7:00 am - 5:00 pm
Wed	7:00 am - 5:00 pm
Thu	7:00 am - 5:00 pm
Fri	7:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (3,157)

Sort By:
Newest
Rating

1,776 Customers Rated

5 Stars

53.9% Complete

(1703)
4 Stars

1.9% Complete

(59)
3 Stars

0.2% Complete

(6)
2 Stars

0.2% Complete

(6)
1 Star

0% Complete

(0)
< 1 Star

0.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise Auto-Plex for their exceptional service quality, professional staff, and outstanding repair work that often leaves vehicles looking brand new. Many highlight the shop's strong communication practices, including regular text and phone updates throughout the repair process. Timeliness is frequently commended, with several customers noting their vehicles were completed ahead of schedule. Repeat customers express strong loyalty, citing reliable, high-quality results every visit. A few customers noted areas for improvement, including occasional paint imperfections, parts fitment concerns, and inconsistent communication during the repair process, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"Work was perfect, just a little pricy."

"The only place I will take my vehicles for repairs they do the best work around and hassle free they keep you updated and let you know up front all ..." Read more

"Excellent work and looks like a new truck again. Had a couple of minor issues that was resolved in ..." Read more

"The whole process was effortless and they did an amazing job and it was done on time!"

"Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on ..." Read more

"Finished a day early!😎"

"My car was ready 3 days early"

"Was told it would be until the 24 for completion and I got it a week parley!"

"... are very professional, helpful, and friendly and the work has been top-notch and done in a very timely manner." Read more

"Kept saying parts were coming in and telling me dates it would be done. Was probably changed like 4 times"

"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more

"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more

"Timely and a great job. Keep me informed almost daily"

"Not very good at communicating. They would say its being fixed but I would drive by and it was the same as it was."

"Got my car in and out in a very timely manner. Great communication the whole time with updates on my vehicle. Very friendly and nice service."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Work was perfect, just a little pricy."

"The only place I will take my vehicles for repairs they do the best work around and hassle free they keep you updated and let you know up front all ..." Read more

"Excellent work and looks like a new truck again. Had a couple of minor issues that was resolved in ..." Read more

"The whole process was effortless and they did an amazing job and it was done on time!"

"Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on ..." Read more

"Finished a day early!😎"

"My car was ready 3 days early"

"Was told it would be until the 24 for completion and I got it a week parley!"

"... are very professional, helpful, and friendly and the work has been top-notch and done in a very timely manner." Read more

"Kept saying parts were coming in and telling me dates it would be done. Was probably changed like 4 times"

"... Tahoe, the entire staff was nice, professional, and provided constant communication from drop off to pick up. 5 stars for the entire Team !" Read more

"... start to finish, these folks did a fantastic job. Consistent communication about progress made and genuinely kind people at every interaction" Read more

"Timely and a great job. Keep me informed almost daily"

"Not very good at communicating. They would say its being fixed but I would drive by and it was the same as it was."

"Got my car in and out in a very timely manner. Great communication the whole time with updates on my vehicle. Very friendly and nice service."

Angela (Chevrolet owner) reviewed 8/21/26

So happy with the results. Bryce was so good at the explanation of the repairs to be done. We have used this company before and was just as happy. Would definitely recommend them.

David (Toyota owner) reviewed 8/20/26

Laila (Ford owner) reviewed 8/17/26

Very Satisfied!!

Anne (Nissan owner) reviewed 8/11/26

Kelsey (Ford owner) reviewed 7/30/26

Wendy (Nissan owner) reviewed 7/30/26

Very very satisfied

Carolyn (Nissan owner) reviewed 7/30/26

Gary (Ford owner) reviewed 7/27/26

Very likely

Great service

Great job

Randall (Ford owner) reviewed 7/23/26

i gave a 9.5 because there was a minor defect in the paint that i thought could have been avoided.

customer service was excellent. just thought the paint defect could have been avoided.

John (Hyundai owner) reviewed 7/22/26

Scott (Lincoln owner) reviewed 7/16/26

I was completely satisfied and will do more business with Auto-Plex if the need arises.

Luther (Honda owner) reviewed 7/13/26

Kirk (Dodge owner) reviewed 7/6/26

Not likely

Looks okay passenger side headlights are popped out and pointed straight at the ground. The bumper is sagging. And paint it peeled off on driver side door looks like from pressure washing.

Not very good at communicating. They would say it’s being fixed but I would drive by and it was the same as it was.

Jenna (Chevrolet owner) reviewed 7/2/26

Katherine (Nissan owner) reviewed 6/29/26

Friendly and kept me updated on progress, answered questions! It was a very pleasant experience and though I hope I do not need them in the future, I would recommend them!

Douglas (Acura owner) reviewed 6/23/26

I loved the text messages!

Melissa (Kia owner) reviewed 6/15/26

Serena (Honda owner) reviewed 6/1/26

Wesley (Cadillac owner) reviewed 5/29/26

As a result of the outstanding work, I would recommend others to use the shop

Work was perfect, just a little pricy.

Customer service was outstanding.

Tara (Kia owner) reviewed 5/21/26

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view more shops in: Alma | 72921

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Auto Plex - #10

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Auto Plex - #10

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,157)

1,776 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 2.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 2.0/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 2.5/5.0 -

Returned Clean

Kept me Informed?