Auto Pro Collision of Staten Island

4.9 (2,658reviews)
98%
65 Grasmere Ave,  Staten Island,  NY  10305

In operation 32 years.

Established in 1994, Auto Pro Collision has been the leader in auto collision repairs in Staten Island and throughout the Tri-State area. From our experienced staff members to our state of the art facility, we have been earning the trust of our customers for more than 25 years. If you’ve been in an auto accident, go with an auto collision repair shop you can trust. Auto Pro Collision offers exceptional customer service in addition to exquisite auto body repairs that will have your vehicle back to its pre-accident state in no time.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (2,658)

Customers say
Overall Customer Satisfaction
Customers consistently praise Auto Pro Collision for outstanding repair quality, with vehicles frequently described as looking brand new or better than new upon return. The shop receives high marks for professionalism, friendliness, and a welcoming atmosphere. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as many customers noted their vehicles were completed ahead of schedule. A few customers mentioned minor issues such as incomplete finishing details or a desire for more frequent status updates, reflecting areas noted directly from their feedback. Overall, the overwhelming sentiment is one of trust, satisfaction, and strong likelihood to recommend.
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"... standards. The quality of the work was outstanding — the damage completely disappeared, and the paint match is flawless. My Model 3 looks factory-new again. What impressed ..." Read more
"... calm and courteous would definitely use them again. Excellent quality work with great timing real professionals." Read more
"... upon return car wasnt completely fixed upon return windshield not properly installed had to be returned back and its still not properly installed. I tried to ..." Read more
"The truck was repaired and completed quicker than the estimated time and looks great. The shop even touched up some scratches as an additional ..." Read more
"... collision . Staffs were friendly and professional, my vehicle was repaired before the expectation date. And vehicle was cleaned when I pick it up !!!" Read more
"Very happy car looks fabulous and it was done quickly and that Im very thankful for xo"
"My car was ready a few days early. A nice surprise."
"... start to finish, the communication was excellent. I received consistent text updates throughout the entire repair process, so I always knew exactly what was going on with ..." Read more
"... body work done on a Tesla, I highly recommend them. Exceptional craftsmanship, excellent communication, and truly top-tier customer service." Read more
"... Collision are always professional and courteous, constantly kept me up to date on the work and as always is the case the work on the car was clean and flawless." Read more
"Everything was great. They txted us throught out the time they had our car with the progress."
"I'm satisfied because they kept me updated on the repairs info and my car looked amazing when I came to pick it up so I say thank you to them ..." Read more

My Experience

I had an excellent experience with Auto Pro Collision. I couldn’t be more impressed with the service I received. From start to finish, everyone was incredibly professional, knowledgeable and genuinely committed to taking care of my vehicle. What stood out most was their excellent communication throughout the entire process. They kept me informed every step of the way, which made an otherwise stressful situation much more comforting. They were also completely transparent, providing a detailed breakdown of the labor, parts, scope of work and expected timeframe. Their professional opinions and knowledge gave me complete confidence that the necessary repairs were being done correctly. They completed the repairs in just one week, which was incredibly impressive. When I picked up my vehicle, I was honestly amazed by how it looked — it was so beautifully repaired that I barely recognized it. It looked better than new! The attention to detail was exceptional and it was clear that they went above and beyond to make sure everything was done right. I would especially like to thank Jared Wynter, who was extremely helpful, knowledgeable, and professional throughout the process. His dedication and customer service made a big difference and truly reflected the high level of care at Auto Pro Collision. It’s also reassuring to know that they stand behind their work with a lifetime guarantee. That says a lot about how much they care about customers and the quality of their own work. I highly recommend them to anyone looking for a trustworthy, professional, transparent, and highly skilled collision repair shop. They truly care about customers and their vehicles as reflected in the quality of their work!

Likely to Recommend

I had an excellent experience with Auto Pro Collision! I couldn’t be more impressed with the service I received. From start to finish, everyone was incredibly professional, knowledgeable, and genuinely committed to taking care of my vehicle. What stood out most was their excellent communication throughout the entire process. They kept me informed every step of the way, which made an otherwise stressful situation much more comforting. They were also completely transparent, providing a detailed breakdown of the labor, parts, scope of work, and expected timeframe. Their professional opinions and knowledge gave me complete confidence that the necessary repairs were being done correctly. They completed the repairs in just one week, which was incredibly impressive. When I picked up my vehicle, I was honestly amazed by how it looked — it was so beautifully repaired that I barely recognized it. It looked better than new! The attention to detail was exceptional, and it was clear that they went above and beyond to make sure everything was done right. I would especially like to thank Jared Wynters, who was extremely helpful, knowledgeable, and professional throughout the process. His dedication and customer service made a big difference and truly reflected the high level of care at Auto Pro Collision. It’s also reassuring to know that they stand behind their work with a lifetime guarantee for the vehicle. That says a lot about how much they care about customers and the quality of their own work. I will definitely return to Auto Pro Collision if I ever need future work. I highly recommend them to anyone looking for a trustworthy, professional, transparent, and highly skilled collision repair shop. They truly care about customers and their vehicles as it reflects in the quality of their work!

Repair Quality

I had an excellent experience with Auto Pro Collision! I couldn’t be more impressed with the service I received. From start to finish, everyone was incredibly professional, knowledgeable, and genuinely committed to taking care of my vehicle. What stood out most was their excellent communication throughout the entire process. They kept me informed every step of the way, which made an otherwise stressful situation much more comforting. They were also completely transparent, providing a detailed breakdown of the labor, parts, scope of work, and expected timeframe. Their professional opinions and knowledge gave me complete confidence that the necessary repairs were being done correctly. They completed the repairs in just one week, which was incredibly impressive. When I picked up my vehicle, I was honestly amazed by how it looked — it was so beautifully repaired that I barely recognized it. It looked better than new! The attention to detail was exceptional, and it was clear that they went above and beyond to make sure everything was done right. I would especially like to thank Jared Wynters, who was extremely helpful, knowledgeable, and professional throughout the process. His dedication and customer service made a big difference and truly reflected the high level of care at Auto Pro Collision. It’s also reassuring to know that they stand behind their work with a lifetime guarantee for the vehicle. That says a lot about how much they care about customers and the quality of their own work. I will definitely return to Auto Pro Collision if I ever need future work. I highly recommend them to anyone looking for a trustworthy, professional, transparent, and highly skilled collision repair shop. They truly care about customers and their vehicles as it reflects in the quality of their work!

Customer Service

I had an excellent experience with Auto Pro Collision! I couldn’t be more impressed with the service I received. From start to finish, everyone was incredibly professional, knowledgeable, and genuinely committed to taking care of my vehicle. What stood out most was their excellent communication throughout the entire process. They kept me informed every step of the way, which made an otherwise stressful situation much more comforting. They were also completely transparent, providing a detailed breakdown of the labor, parts, scope of work, and expected timeframe. Their professional opinions and knowledge gave me complete confidence that the necessary repairs were being done correctly. They completed the repairs in just one week, which was incredibly impressive. When I picked up my vehicle, I was honestly amazed by how it looked — it was so beautifully repaired that I barely recognized it. It looked better than new! The attention to detail was exceptional, and it was clear that they went above and beyond to make sure everything was done right. I would especially like to thank Jared Wynters, who was extremely helpful, knowledgeable, and professional throughout the process. His dedication and customer service made a big difference and truly reflected the high level of care at Auto Pro Collision. It’s also reassuring to know that they stand behind their work with a lifetime guarantee for the vehicle. That says a lot about how much they care about customers and the quality of their own work. I will definitely return to Auto Pro Collision if I ever need future work. I highly recommend them to anyone looking for a trustworthy, professional, transparent, and highly skilled collision repair shop. They truly care about customers and their vehicles as it reflects in the quality of their work!

Likely to Recommend

Repair Quality

Excellent steve excellent work can’t be more happier

Customer Service

Again, excellent team excellent service work was done extremely well

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at auto pro were amazing through this process. Car looks better than new. I would recommend the to everyone

My Experience

I am pleased with the efficiency of a job well done.

My Experience

My Experience

Excellent customer service!

My Experience

My vehicle looks great, and I’m very happy with the work. I highly recommend this place to anyone looking for honest and quality service!

My Experience

Jared was one of the best I’ve dealt with! He was courteous and knowledgeable and kept me updated throughout the whole process making it seamless and easy

Likely to Recommend

Repair Quality

Jared was great and made this easy and stress free

Customer Service

Thank you Jared!

Likely to Recommend

Repair Quality

Excellent Shop, very helpful even with paperwork

Customer Service

My Experience

I am absolutely satisfied with my experience at Auto Pro Collision! From start to finish, the communication was excellent. I received consistent text updates throughout the entire repair process, so I always knew exactly what was going on with my vehicle. Everyone I dealt with was incredibly friendly, professional, and helpful, and when I picked my car up, it was returned to me looking amazing and extremely clean. This actually wasn’t my first experience with Auto Pro Collision either. They repaired my 2011 Ford Fiesta many years ago, and I remember being just as happy with their work then as I am today. It says a lot when a business can provide the same great experience years later. I couldn’t be happier with the service and quality of the work. Auto Pro Collision will absolutely be my first choice for any repairs I may need in the future. Highly recommend!

My Experience

Auto Pro Collision has been reliable whenever I needed repairs. It is a great shop.

Likely to Recommend

I have a friend that uses Auto Pro Collision and they are happy with them as well.

Repair Quality

Auto Pro repaired my vehicle a week ahead of time.

Customer Service

Friendly service and timely uodates

Likely to Recommend

Repair Quality

Customer Service

My Experience

The truck was repaired and completed quicker than the estimated time and looks great. The shop even touched up some scratches as an additional service. Top notch!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was kind, helpful and did a great job on my car. Definitely would recommend them and use them again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Exceedingly courteous and professional. They went above and beyond the car Repair was exceptional..

Likely to Recommend

Totally professional staff is so courteous so helpful. They made the whole process seamless, especially Evelyn.

Repair Quality

Exceptional care and professionalism, courteous staff so highly knowledgeable about the process. Put me at total ease!!!

Customer Service

Ev- s he was amazing. She knew how to guide me. She was a

My Experience

Auto Pro Collision always does an excellent job on auto repairs. The fit and finish is completely equal to the work that the Mercedes-Benz factory does.

Likely to Recommend

I would not hesitate to recommend the shop to all my family and friends.

Repair Quality

They did a fantastic job on my car

Customer Service

The staff made my experience as pleasant as can be. They took care of everything. Evelyn, the receptionist talked to my insurance company and to the car rental agency. I could not be more pleased.