Auto Werks Inc

4.9 (1,460reviews)
97%
420 Pasco Road,  Springfield,  MA  01119

* 24 HOUR EMERGENCY SERVICE * AUTO COLLISION CENTER * AUTO GLASS REPLACEMENT * MA. STATE INSPECTION STATION * 24 HOUR TOWING * 24 HOUR AUTO RENTAL * AUTO SALES * 24 HOURS A DAY * 7 DAYS A WEEK * 365 DAYS * IF YOU NEED US WE CAN HELP *

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (1,460)

My Experience

Great communication and great customer service. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Great customer services and great service

My Experience

Great job! Thank you!

Likely to Recommend

Repair Quality

Auto Werks did an excellent job. They were perfessional and kept me informed through out the entire process. I wouldn't go anywhere else for my autobody needs.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Did awesome job on the vehicle ty

Customer Service

Returned Clean

My Experience

I’ve brought my car here since 2011, since the tornado in Springfield. They’re always willing to go the extra mile, and always make sure that you’re informed of the progress of the cars repair.

My Experience

As I've used Auto Werks several times. Each experience has been consistently pleasant, professional and satisfying. This time was no different.

Likely to Recommend

Repair Quality

Just a thanks from Melissa and I for the nice work and keeping us informed throughout the process . Another thanks for the interior cleanup !! Would definitely refer others to you all in the future 👍👍

Customer Service

Just a thanks from Melissa and I for the nice work and keeping us informed throughout the process . Another thanks for the interior cleanup !! Would definitely refer others to you all in the future 👍👍

My Experience

Customer service was beyond what I’ve ever experienced! From setting up and bringing me to my rental to daily texts with updates on the repairs! I would HIGHLY recommend Autowerks! What a relief to find an honest trustworthy shop!

Likely to Recommend

Repair Quality

Auto Werks was amazing! Very professional and EXCELLENT customer service! I received texts daily throughout the day with the progress! I will definitely going back to Auto Werks for future business!

Customer Service

Returned Clean

My Experience

Everyone was very nice. I was very satisfied with how my car turned out. I would highly recommend your busy to others.

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Repair Quality

Customer Service

My Experience

Always happy to do business!

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Repair Quality

Always satisfied.

Customer Service

Returned Clean

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It was recommended to me and I would definitely recommend it to someone else

Repair Quality

Everything went well, my car was finished at a decent time and I was constantly updated. Most of all the work was done right. Thank you!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

They are professionals I will highly recommend them.

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Highly recommend

Repair Quality

Very happy with Auto Werks

Customer Service

Very friendly

Returned Clean

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Repair Quality

They did a good job on the car

Customer Service

Good customer service

Returned Clean

My Experience

Did a really good job bringing my car back to life. Looks like I just got it off the lot. Thank you I am very satisfied.

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Repair Quality

Customer Service

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Aa stated before at pick up and now I am satisfied and like the way I was treated and the vehicle was not at the shop for a prolonged period of time.

Repair Quality

At pick up and now I am please with the work done.

Customer Service

Great people!

Returned Clean

My Experience

Thank you very much, my car looks great! I appreciate all of the updates throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were great communicating the progress and once again did an amazing job!