Collision Plus Autobody

4.9 (708reviews)
98%
390 Main Street,  Indian Orchard,  MA  01151
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In operation 15 years, 13 years at this location.

Collision Plus Auto body is a repair business that has been serving the community since 1986. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We strive for a quality product and customer satisfaction!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
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Email

Reviews (708)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's repair quality, frequently noting that vehicles are returned looking brand new with flawless results and perfect color matches. A standout highlight across numerous reviews is the unexpected interior and exterior detailing provided at no extra charge, which repeatedly delights customers. Communication is widely praised, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another strong point, with many vehicles completed ahead of schedule. A few customers noted delays due to part availability, though they acknowledged these were outside the shop's control. One customer mentioned inaccurate automated text updates, and another cited infrequent communication over a lengthy repair. Overall, the vast majority of feedback reflects an exceptional, customer-focused experience with a team described as courteous, professional, and genuinely caring.
AI-Generated from reviews written in the last 12 months
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"... communication with me throughout the whole process and had my vehicle back to me right on schedule. Bonus that they were all so nice and a pleasure ..." Read more
"... the way not once did I not know what was happening. The best shop Ive ever dealt with period." Read more
"... preference to me on all the updates in my car and returned my car like it brand new! They even vacuumed and detailed the interior of ..." Read more
"... was treated with they job well done on my vehicle its amazing. Thank you so much for an amazing job and professionalism" Read more
"... experience. Thank you for restoring my car perfectly. • Frame, paint, and finish — everything looks factory fresh." Read more
"... shop was super clean and the guys were very helpful. My car was done a day earlier than originally quoted." Read more
"... They kept me up to date throughout the repair and was done earlier than expected. Thanks guys!" Read more
"Done 2 days early"
"4 days early"
"They were actually a half day early!"
"... They kept us updated weekly every step of the way not once did I not know what was happening. The best shop Ive ever dealt with period." Read more
"They texted me every time something changed, and called me to give me updates"
"... would. The staff at Collision Plus Auto Body had great communication with me throughout the whole process and had my vehicle back to me right on schedule. ..." Read more
"I had to call several times throughout the process for updates as weeks would go by without an update"
"However, the generated updates were not accurate. When I called I was informed that only the messages ..." Read more

My Experience

The garage was highly communicative and constantly updated me. They did a remarkable work on my doors and cleaned my car out to make it look good as new.

My Experience

The Car looks spectacular! I appreciate the great work your team has done with the car. As well as notifying me about all the details going through the process.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

If I hear anyone asking about a body shop I'll send them your way

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Work was well done, ahead of schedule, and the car was left very clean.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Understanding, compassionate to circumstance! Patient and empathetic!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

To anyone; They're worth a trip from anywhere

Repair Quality

Customer Service

They were very accommodating, professionals, the cleanest repair shop I've seen, my 23 Nissan Frontier looks like new from a rear end collision; They're the best, they're worth a trip from anywhere

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I'm Very happy with the outcome

Likely to Recommend

Everyone I dealt with was courteous, professional and so helpful! The work completed came out fantastic!! Extremely happy with my experience.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent Craftsman, courteous and professional!

Likely to Recommend

Repair Quality

Customer Service

Courteous and professional

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My pretty brand new car looks brand new again ✨️ thank you so much for a job well done

My Experience

Very friendly and did a great job!!

Likely to Recommend

Would recommend in a heartbeat.

Repair Quality

Did a amazing job. Quailty is best around. Very accommodating and smooth transaction. Thank you Dan and guys, great work as always!

Customer Service

Did a amazing job. Quailty is best around. Very accommodating and smooth transaction. Thank you Dan and guys, great work as always!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

If I could give a 10+ rating, I would!

Customer Service

Always a pleasant and easy interaction

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work was great. The shop was super clean and the guys were very helpful. My car was done a day earlier than originally quoted.

Translated from Spanish by Carwise
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My Experience

Estas personas asen magia con los autos son los mejores le agradesco mucho el trabajo tan increíble que hicieron con mi auto los recomiendo 100%

Likely to Recommend

Repair Quality

Customer Service

Muchas grasias hicieron un buen trabajo son los mejores lo recomiendo 100%

Kept me Informed?

Yes

Ready on Time?

Yes

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