Rick's Auto Body, Inc.

4.9 (1,984reviews)
98%
375 Pasco Rd,  Springfield,  MA  01119

In operation 53 years, 29 years at this location.

At Rick's Auto Body it all starts with one person, RICK! Rick has brought a vision to the auto body and repair business that is truly unique. First of all when you walk into Rick's Auto Body it doesn’t feel like you are in an auto body shop. Rick's has created an environment that is fun, friendly, and inviting. His attention to detail with magnificent fish tanks, and Hollywood characters, including the Blues Brothers. Make no mistake about it, while it is a fun place to visit Rick's Auto Body technicians are very serious about repairing your car. Rick is there every day, to oversee the auto body repair process. It is all about getting it done right. Rick has a super clean, super bright, state of the art… and we mean "STATE OF THE ART" facility. The Rick's Auto Body team is made up of dedicated people, who are there to get you back in your vehicle quickly and hassle free. The greatest compliment we receive is repeat business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 4:30 pm
Tue 8:00 am - 4:30 pm
Wed 8:00 am - 4:30 pm
Thu 8:00 am - 4:30 pm
Fri 8:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
Acura
BMW
Chrysler
Dodge
Fiat
Ford
Genesis
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Mercedes-Benz
Nissan
Ram
Tesla

Reviews (1,984)

Likely to Recommend

Repair Quality

I had two sensors in my front bumper that were damaged. Those are replaced. They didn’t found that my camera in my windshield was damaged and refused to fix it, but however, now I have the sensors that are working are beeping at me and working those the only two sensors working and they decided not to pay for getting my camera fixed and this is map free. It’s extremely annoying. Please get back to me and tell me that you will pay for getting the camera fixed so that I have all the sensors working in my car again.

Customer Service

Returned Clean

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Repair Quality

The car came back looking brand new!

Customer Service

Friendly, very efficient

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Customer Service

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I do not recommend

Repair Quality

I am not satisfied with the car repair because they did not fix the noise coming from the rear wheel.

Customer Service

The employees were nice

Returned Clean

Likely to Recommend

Repair Quality

The car looks great with no issues. It looks as if it was never in an accident.

Customer Service

Great everyone was on point!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

More than satisfied with the excellent work.

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Repair Quality

They did a great job

Customer Service

Customer service was great

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Repair Quality

My man was awesome, very kind. Polite and easy to talk to.

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Repair Quality

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Have recommended Rick’s many times over the years

Repair Quality

Rick’s is amazing always! Very friendly and professional! I recommend them to everyone.

Customer Service

Always amazing!

Returned Clean

Likely to Recommend

Had it recommended to me by my mother and a friend of mine and I’d recommend them again as well

Repair Quality

Have only had it back for 2 days but from the look of the truck everything seems to be great, Lisa who did the initial overlook of the truck and was my direct contact from then on was also great with communication and helpful along the way with questions I had

Customer Service

Everyone there was great, I really appreciated help they provided me when it came to questions I may have had or elsewise

Returned Clean

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Repair Quality

My Bronco looks like new again.they did a great job.

Customer Service

They kept me informed about the progress, and delivered on time.

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Repair Quality

Great service friendly

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Absolutely

Repair Quality

Everything was so good they kept me updated all the time and the people who work there were wonderful and they did the job in great time I am so pleased

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Repair Quality

Ricks auto body has completed not 1 but 2 body work on my vehicle. They are very trustworthy great at what they do. Customer satisfaction is priority and they live up to it. I am grateful with Rick's Auto body.

Customer Service

Ricks auto body has lived up to the customer satisfactory service. I am grateful for Ricks auto body shop

Returned Clean

Likely to Recommend

Repair Quality

Great process and service!!

Customer Service

Returned Clean