Auto Werks Inc

4.9 (1,462reviews)
97%
420 Pasco Road,  Springfield,  MA  01119

* 24 HOUR EMERGENCY SERVICE * AUTO COLLISION CENTER * AUTO GLASS REPLACEMENT * MA. STATE INSPECTION STATION * 24 HOUR TOWING * 24 HOUR AUTO RENTAL * AUTO SALES * 24 HOURS A DAY * 7 DAYS A WEEK * 365 DAYS * IF YOU NEED US WE CAN HELP *

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (1,462)

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My Experience

We had a great experience , very professional and they did an amazing job on my grandson 's car. Very happy customers!!!

Likely to Recommend

Will recommend to all my friends and family

Repair Quality

Autowerks did an amazing repair job on my grandson's car. Great customer service and car was finished in a timely manner. We were very happy with Autowerks .Hope it never happens but would definitely do business with them again and will refer friends and family.

Customer Service

Great customer service. All the people that work there are very friendly , helpful and professional

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My Experience

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My Experience

I am very satisfied with the quality of work Performed by Auto Week's Tecs.I will always bring my car to Auto Works for future repairs.

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My Experience

Professional. Helpful kept me informed.Friendly and understood my financial needs. Met all of my expectations. Very satisfied.. Thank u

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Highly recommend service at auto werks

Repair Quality

Great. Staff the best. Concerned, timely and truthful what to expect

Customer Service

Great experience

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Likely to Recommend

Repair Quality

Car is running great!

Customer Service

Everything was made so easy, convenient and everyone was friendly and personable.

My Experience

Very good job!!! Thanks

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My Experience

Yes im very happy, whit all the attention, they kive me they always answer my guestion and they where very polite

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My Experience

Love this fam owned place. Honest and reliable.

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I already said this….lol

Repair Quality

The car looks wonderful but a maintenance light comes on and says tire and from 40 to sixty or more it hums unless I’m driving towards the left. Any idea. Maybe pressure on wheel bearing from tire being hit with fender. I don’t know and am physically unable to do the work from falling thru a three story roof and catching my shoulder on garage rafters. I’ve 6 now 7 herniated disk and nylon rope and screws in my shoulder so I probably couldn’t even take off the tire. Maybe when I go for inspection they will find it when checking ball joints. I was hoping your work would fix it. That isn’t your issue and you have done a wonderful job. The alignment is still good.

Customer Service

The car looks wonderful but a maintenance light comes on and says tire and from 40 to sixty or more it hums unless I’m driving towards the left. Any idea. Maybe pressure on wheel bearing from tire being hit with fender. I don’t know and am physically unable to do the work from falling thru a three story roof and catching my shoulder on garage rafters. I’ve 6 now 7 herniated disk and nylon rope and screws in my shoulder so I probably couldn’t even take off the tire. Maybe when I go for inspection they will find it when checking ball joints. I was hoping your work would fix it. That isn’t your issue and you have done a wonderful job. The alignment is still good.

Returned Clean

My Experience

Dave was amazing with keeping me in the loop with what was going on with the repairs. It was a job well done. Thank you for taking care of every detail with car.

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My Experience

Always great service and beautiful work… plus the owner and staff are the best ❤️

Likely to Recommend

Repair Quality

So very satisfied…. 🥰 there

Customer Service

Returned Clean

My Experience

I couldn’t be happier with my repair! I was very hesitant to go to your shop because my insurance company didn’t give me your name and number first available. But after going to a shop that was recommended first available I was totally scared out of my mind, that this was going to be a terrible experience wherever I went. I decided on my own to pick you after looking at reviews online. All I saw was exceptional reviews! I am so happy that I walked in on my own and said I need to have my car repaired and I want you to do it! Your staff is wonderful. Dave is exceptional. He paid attention to every one of my concerns. This was a heartbreaking experience for me having my car be a hit-and-run and I had to face the insurance company and I had to face extra expenses. But I love your company. I love your people that work for you and I will only give you exceptional, high marks! And I’ll bring back my car to get the bumper fixed when I get my finance straight up straightened out. thank you so much for treating me with respect and dignity and repair in my car restoring it to original form. Suzanne McAuley

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My Experience

My car looks completely brand new! Great staff and communication throughout the process thanks again!

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My Experience

I was completely satisfied with my experience at Auto Werks

Likely to Recommend

I have already reccomended Auto Werks to my cousin

Repair Quality

Very satisfied with my experience

Customer Service

Once again, very satisfied

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