Auto Werks Inc

4.9 (1,462reviews)
97%
420 Pasco Road,  Springfield,  MA  01119

* 24 HOUR EMERGENCY SERVICE * AUTO COLLISION CENTER * AUTO GLASS REPLACEMENT * MA. STATE INSPECTION STATION * 24 HOUR TOWING * 24 HOUR AUTO RENTAL * AUTO SALES * 24 HOURS A DAY * 7 DAYS A WEEK * 365 DAYS * IF YOU NEED US WE CAN HELP *

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 4:30 pm
Tue 7:30 am - 4:30 pm
Wed 7:30 am - 4:30 pm
Thu 7:30 am - 4:30 pm
Fri 7:30 am - 4:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.

Reviews (1,462)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always doing a great job

My Experience

Likely to Recommend

They got the dents out and it looks nice, so yes I would recommend them.

Repair Quality

I think they could’ve done a better job of keeping me updated where we didn’t have to call and get updates. I thought that was what them using Car wise was for? Yes, I understand that having to take out dents even though these are too small dents, I just felt not having my car for a week for two small dents was just a little too long just for my liking and my opinion. 🤷‍♀️

Customer Service

Returned Clean

My Experience

I loved how I was given updates every step of the way during the repair process. Thanks Dave and staff

Likely to Recommend

Repair Quality

Customer Service

I appreciated their constant updates throughout the repair process

Likely to Recommend

Repair Quality

You would never know my car was in an accident. Everything blends well and there are no demarcation lines in the paint!

Customer Service

I appreciate the daily updates and their work is impeccable!

Likely to Recommend

Repair Quality

Customer Service

Dave was amazing. Talk to me about what needed to be done and answered my questions.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Did an amazing job front end looks great and I love how it came out

My Experience

Can’t say enough these guys took me in fixed the problem at a reasonable price and on time even picked me up from my house pretty good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job and great service makes a accident go smooth

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Good timely in making repairs to the car besides having a great staff who always keeps you updated

Likely to Recommend

Repair Quality

It looks brand new again

Customer Service

Kept me informed and took a reasonable time to fix

Returned Clean

My Experience

looks like nothing happened to my car ! looks brand new. amazing job. 10/10 recommend

Likely to Recommend

Repair Quality

amazing to work, took long to get the car in the shop but worth it

Customer Service

Returned Clean

Likely to Recommend

Not happy how my car was left with a dirty trunk and no customer service upon pick up

Repair Quality

I was handed my keys with no explanation to what they did and not one person came out to show me what was done. My trunk was left dirty

Customer Service

Nobody came out to show me what was done. Trunk was left dirty.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean