Autobody Solutions Peoria
In operation 26 years.
We are a locally owned and operated business since 2000 and we truly value each and every customer and the opportunity to earn your business. We feature a great team that offers excellent quality repairs, and customer service, while offering some of the best cycle times in our industry. We proudly display 11 OEM Certifications (Acura, Honda, Nissan, Infiniti, Ford, GM, Volkswagen, Hyundai, Kia, and FCA (Fiat/Chrysler/Dodge), TESLA and we are also aluminum repair certified. We follow the OEM recommended repair procedures and we have also achieved the certification for the C8 Corvette. We are a verified I-CAR Gold Class facility that also specializes in repairing your Toyota, Lexus, Mazda, Audi, Subaru, Mercedes, BMW, and Mitsubishi. We are focused on being ready and properly equipped to properly repair the latest and most up to date vehicles. Please email [email protected] or stop by so we can show you the Autobody Solutions Peoria difference!
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Outstanding Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easiest claim I’ve ever dealt with.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Everything was great until the very end of the process. I was told multiple times that my vehicle would be ready at 4:15 PM. Around 3:45 PM, I even texted to confirm before leaving, and I was told: “It should be ready by 4:15 PM, they are just wrapping up getting it cleaned up!” I arrived at approximately 4:45 PM to pick up my vehicle. I paid my deductible and then waited in the lobby for someone to bring me out to inspect the car. After waiting a few minutes, a staff member came to assist me, but she did not know where my vehicle was located. I actually had to point it out myself because I saw it when I arrived. We then went back inside because she was unsure of the status of my vehicle. I waited another several minutes before being told it would be “another 10–15 minutes” because they were still finishing it up. After waiting roughly 20 more minutes, I asked again for an update. I was told it should be ready soon. I explained that I needed to leave because I had to pick up my daughter from daycare by 6 PM. At that point, I was told the manager was driving my car up “right now,” which was not true. I waited outside another several minutes before eventually going back inside to ask for my rental vehicle back because I had to leave. As I was pulling around in the rental, I finally saw my Tesla being brought up, and the employee was still wiping it down. I told him it was fine and that I needed to go. In total, I waited approximately 35–45 minutes after arriving, despite being told my vehicle would be ready at 4:15 PM. I did not end up leaving until around 5:30–5:35 PM. Because of these delays, I was late picking up my daughter from daycare and will now be charged a late pickup fee due to the shop not having my vehicle ready at the promised time. Their pickup policies are extremely strict, so this directly caused me additional stress and an extra expense that I should not have had to deal with. The repair work itself appears fine, but the communication and pickup process at the end were extremely frustrating and disorganized. If the vehicle was not actually ready, I would have preferred honest communication instead of repeatedly being told “just a few more minutes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You really did a great job on my car and thank you for the suspension work I'm happy you found that.
Customer Service - 5.0/5.0 -
Very friendly and helpful.
My Experience - 5.0/5.0 -
Great overall experience. Excellent workmanship on my repair and stellar customer service from Kim and her team. 10/10 would recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
You have done work for me before. It was just this time that someone dropped the ball and didn't clean my car like they should have.
Repair Quality - 5.0/5.0 -
Initially I was not happy with the conditions that my car was given to me. But after working it out with Mckenzie Sanchez, she was able to address any issues I had.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My associate was very positive and splendid in his attention to customer service and clear communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the service, kindness, and understanding from this Volkswagen dealership! They did an absolutely beautiful job on my warranty paint and went above and beyond and detailed out my car. I was very impressed with the kind gesture of cleaning my car. If I were looking to buy a new car, I would start here!
My Experience - 5.0/5.0 -
Communication was amazing and the whole process was easy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Savanah was amazing the entire time! Everything was on time and even got my car earlier than expected. Savanah was very empathetic and communicative to me the entire time. She went above and beyond and deserves a 20/10.
Returned Clean
My Experience - 5.0/5.0 -
Savanna was amazing from start to finish complete professional kept me in the loop and the process of what was happening, helped communicate with the dealer and was with me every step of the way! Thank you again we will always look to you guys for any Body Work in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Trinity was great! Kept me updated throughout the repair process. He was very polite and helpful. Thank you!
Customer Service - 5.0/5.0 -
He was very professional
My Experience - 5.0/5.0 -
I would to thanks Savanna for the great serv. She's a amazing at what she does. Thank You!