Autobody USA - Sturgis Cr#14

4.9 (993reviews)
99%
1013 N. Clay St.,  Sturgis,  MI  49091
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In operation 48 years, 29 years at this location.

With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (993)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with vehicles frequently described as looking brand new upon return. The team receives high marks for proactive communication, including regular text updates throughout the repair process. A standout highlight across reviews is vehicles being completed ahead of schedule, often days or even a week earlier than promised. Customers also frequently express pleasant surprise at receiving complimentary interior and exterior detailing. A few customers noted areas for improvement, including occasional cleanliness concerns upon pickup, minor parts being overlooked, and in isolated cases, repairs not fully meeting expectations or taking longer than estimated.
AI-Generated from reviews written in the last 12 months
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"The dent is sill very visible and boby lines DO NOT line up. Also used rivets for the fender instead of screws."
"... both only mad my car look like new on the outside, they also cleaned the inside of my car. They were very quick with their service too. Quick to get me in for an ..." Read more
"These guys are wonderful, they know what they are doing, they help with the entire process, and are willing to help with really anything. They ..." Read more
"Repair looks better than the original brand new"
"... car was immaculate when I dropped it off and then the floor from them getting an out was horribly dirty the running boards were dusty the dash was dusty. Looks like they had the doors ..." Read more
"Three days ahead of schedule I was excited to get my car back"
"Very nice job. Kept me informed and finished job early. Highly recommend"
"... but definitely took longer than they said it would. Told us 2 weeks and took 20 days." Read more
"The Autobody team was great. Very responsive and got my Jeep done much sooner than anticipated and looks great. Will definitely recommend any chance I get. Thank ..." Read more
"It was done earlier. I could not believe how fast they completed it. Great work"
"I received text messages throughout the process."
"Autobody USA is amazing! Everyone there is so nice. I received text updates so I never had to wonder what was going on with my car. I just picked it up today and you would ..." Read more
"... fixed beyond my expectations! Awesome paint job! Auto body kept me updated everyday. Thanks so much!" Read more
"I had emailed once to ask about an update prior to this I never heard from them."
"I called after I hadn't heard anything for over a week. After that I was kept informed through text updates."

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Great communication

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Communication: very good. Cleanliness: very good. Cost: always within estimate. HONESTY: above all else.

My Experience

The repairs looked great and they even cleaned my van super friendly team and very helpful can’t thank them enough and they were ahead of schedule!

My Experience

My Experience

We were very satisfied with the work you did in our Prius! The red matches petfectly and all your employees were very nice to work with!

Likely to Recommend

Repair Quality

Wonderful job! Very excellent experience! Looks great!

Customer Service

Everyone was super friendly

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They did a great job. Do sparkly clean inside and out.

My Experience

U guys did GREAT! Made her look brand new again🥹 Thanks again 🖤

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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Repair Quality

Fast. Courteous. Excellent work. Thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Hunter and the staff are awesome to work with. They kept me informed about the progress and when I picked up our truck they had even detailed the inside making the whole truck look like new.

Likely to Recommend

Repair Quality

Tonneau cover looks terrible and will not lay flat

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I already have ..

Repair Quality

Customer Service

11+++

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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