Autobody USA - Three Rivers Cr#18

4.9 (1,053reviews)
99%
52836 US Route 131,  Three Rivers,  MI  49093

In operation 48 years, 12 years at this location.

With eight locations across Southwestern Michigan, Autobody USA has proudly served our communities with expert auto collision repair services since 1978. From minor dents and dings to major collision damage, our experienced technicians are equipped to handle all your collision repair needs with precision and care. As your trusted neighborhood collision repair experts, we’re committed to making the entire process easy and stress-free from start to finish. We work with all insurance companies directly to ensure a smooth, hassle-free experience and get you safely back on the road. We’re proud to be a premier choice for collision repair in Michigan with convenient locations in Battle Creek, Coldwater, Kalamazoo, Marshall, Otsego, Portage, Sturgis, and Three Rivers. At Autobody USA, we’re dedicated to getting you back to GO.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,053)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding service quality, with many highlighting that their vehicles were returned looking brand new, often better than expected. The team is widely recognized for going above and beyond, including complimentary interior detailing even when not part of the repair scope. Communication stands out as a key strength, with frequent text and phone updates keeping customers informed throughout the repair process. Timeliness is another highlight, as many vehicles were completed ahead of schedule. A few customers noted areas for improvement, including unexpected cost increases not communicated before pickup, occasional delays in parts procurement, and inconsistent update frequency. These observations come directly from customer comments and reflect opportunities to further enhance the already strong customer experience.
Select to learn more
"Repairs were fantastic, my car looks new again"
"Excellent service and communication"
"The staff was very polite, professional, friendly, and respectful. We had a handful of questions and they answered all ..." Read more
"... not being able to pick my vehicle up right away and my vehicle looked brand new inside and out! Amazing service! Thank you Autobody USA" Read more
"Everything was top notch. Excellent service. My car was returned better than I could have expected."
"It was ready early."
"Done a week ahead of schedule."
"They had it done a week before the expected date. They did an amazing job."
"... called they got me in the next day and then actually completed the repair within a day when other places quoted a week to two weeks." Read more
"Parts were ordered wrong or something either way it was about 2 weeks after they initially had it scheduled to be done"
"I thought the update text were amazing!"
"Overcommunicated which gave me the impression they took my satisfaction seriously."
"I received multiple texts giving me up to date information"
"They were excellent at communicating and making sure my car was finished in a timely manner. Also, cleaned it! Great working ..." Read more

My Experience

They always have done a great on my autos before. Always been great to work with.

Likely to Recommend

Repair Quality

A great place to get your car repaired. Friendly staff.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Another great experience! Very good customer service. The car looked great and having the interior cleaned was really an unexpected treat. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Autobody USA is the auto restoration company demanding people like me appreciate. Quality workmanship and quick turnaround.

Repair Quality

The repair was perfect.

Customer Service

They looked at what was needed, called around to locate parts and scheduled the work when I stopped by.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Happy with the repairs. Only other comment I have is that you might want to consider painting the edges of the concrete rise bright yellow so it draws customers attention of stepping down. The cement drive and the riser are exactly the same color and it is hard to tell the need to step down. We had to do that where I worked and at our church.

Likely to Recommend

Satisfied

Repair Quality

Customer Service

No problems at all

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good communication. Friendly. Trustworthy

Likely to Recommend

Have always had good experiences with this business.

Repair Quality

My car looks great.

Customer Service

Good!

My Experience

Very perfessional. They repaired my Jeep quicker than anticipated and did a quality job. Will return for more work if/when needed.

Likely to Recommend

Repair Quality

Great experience very professional and did a quality job!

Customer Service

Returned Clean

Likely to Recommend

I was very impressed with the quality of the work, and price was great too

Repair Quality

they took the car and repairs that my husband started before he passed away. The car looks better than when we bought it.

Customer Service

they drove me home when I dropped my car off, because they didn't want me to walk along the highway. Very nice office staff.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone at this repair shop went over and above to make sure I had a positive experience

My Experience

My car looks beautiful. Thank you!

My Experience

Likely to Recommend

Repair Quality

excellent all around service

Customer Service

helped us through some awkward circumstances

Returned Clean

My Experience

Great job once again 👏 👍

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

My Experience

Front tire only has 17 pounds of air!

My Experience

Enjoyed working with Mercedes and Rob! I’ve gone to this location for decades and have referred others here over the years. Whenever I need anything tied to work performed here, I’ll return. Mercedes is like a Director of First Impressions. She’s amazing!! Great team and quality minded crew! Thank you again! Dave

Likely to Recommend

Repair Quality

Mercedes and Rob great customer service. I’d call Mercedes your Director of First Impressions— outstanding!

Customer Service

Great customer service thank you.