Dunshee Body & Frame

4.9 (6,840reviews)
99%
6585 West Kl Avenue,  Kalamazoo,  MI  49009
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Shop AssistantSparkles

" Discover the Dunshee Difference" The Staff Here at Dunshee Body and Frame realizes that a car is one of the biggest investments that most people will make, and we are committed to repairing your vehicle back to pre-loss condition with state-of-the-art technology. Our repairs come with a written lifetime warranty(See Store for Details), and our staff will do whatever we can to make the repair process go as smooth as possible to get you back into your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Jeep
Kia
Nissan
Ram
Rivian Fleet – Vans
Subaru
Volvo

Reviews (6,840)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, proactive communication, and timely repairs. Many highlight the frequent text and phone updates that kept them informed throughout the repair process. Repairs are frequently described as flawless, with vehicles returned looking like new or even better than before. Customers also appreciate the complimentary interior and exterior cleaning upon vehicle return. Several customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including occasional delays in receiving updates, minor fit and finish concerns, and lingering chemical odors from interior cleaning products, all noted directly from their feedback.
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"The staff is all fantastic!!! Everybody is a professional as well as very kind and thoughtful. Their communication is top-notch as well. Constantly ..." Read more
"More than ecstatic with the high level of customer care and updated service notifications regarding vehicle status. The professional work provided ..." Read more
"Dunshee deserves a 10 in all areas of customer service from the thorough explanation of the initial quote, ..." Read more
"... on other work outside the body shop scope of work. I wasnt expecting the level of service I received, but I was blown away when I was given that top level ..." Read more
"Excellent customer service-- from the first phone call to the last inspection, Dunshee is top notch! Customer service centered, friendly and professional. ..." Read more
"I was able to pick up my vehicle a day early."
"Not only was the repair done perfectly and earlier than expected, they washed my car and cleaned the inside. Everyone I spoke to was friendly ..." Read more
"... This time was no exception. I was very happy and they had my car completed earlier than expected. I highly recommend Dunshee Auto" Read more
"... could not deliver the parts. Totally Ford's fault. Dunshee kept me informed and minimized the frustration." Read more
"Dunshee is the very best at these repairs, communication is fantastic, and there work is elite. I would recommend them to anyone looking to get work ..." Read more
"I have never before experienced such complete customer service with constant updates throughout the process, and great results at the end."
"Customer Service was so on top of things and kept me updated throughout the process. I had a very different experience ..." Read more
"... explaining what would happen and when, and their communication about the process was exceptional, even when additional damage was discovered resulting in a delay. And the ..." Read more
"Every single person I talked to on the phone or in person was so kind and helpful. I was nervous after the accident and ..." Read more

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Excellent communication!

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Absolutely thrilled, once again, with everything about Dunshee. Excellent all around. And imagine my delight to see the interior was so clean. They do it up well!

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My Experience

Took my 2021 corvette in because sombody ran in to my bumper and mangled it. They were extremely friendly at the front desk and so were the mechanics, they did a phenomenal job. Looks like nothing ever happened and even got my car done two days early.

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Everything looks correct

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Great work

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Extremely satisfied

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Always recommend

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Great work!! Communication was fantastic from setting the appointment all the way to pick up, great Team at Dunshee!! Highly recommend.

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Very satisfied with the work on car but the service and personal attention of keeping me informed of the progress was outstanding. Thank you very much.

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Definitely!

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Wow, your guys are awesome. Such friendly staff and I appreciate all the updates throughout the process! Appreciate you all!

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Please see previous comments. Front dest staff is so pleasant!

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DUNSHEE Body and Frame are very Professional , They really take care of you from the explaining every step all the way helping you with Rental Car if needed. Julie

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