Autocraft Bodywerks

4.2 (54reviews)
90%
5411 Wasson Rd,  Austin,  TX  78745
Bot
Shop AssistantSparkles

In operation 42 years.

We specialize in the repair of Lexus and Tesla vehicles using only OEM parts and returning each vehicle to showroom state.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
Lexus Authorized
Lucid
Mercedes-Benz Elite
Rivian Passenger – R1T/R1S
Tesla

Reviews (54)

My Experience

I am completely satisfied with my AUTOCRAFT Bodywerks experience. The work was very efficient and professional and thumbs up to Meagan, she was very helpful throughout the whole process. Thank You Floyd Richardson

Likely to Recommend

Repair Quality

Very satisfied with the service and professionalism .

Customer Service

Returned Clean

Likely to Recommend

I have already told 3 of my friends about your amazing service.

Repair Quality

Awesome service! Loved that I was given daily updates on repairs. The repair to my car was outstanding. All the service personnel were friendly, helpful and professional. Love this place and will recommend it to my friends.Thank you, my car is beautiful again.

Customer Service

Awesome. Loved the daily updates. Very professional service. Front desk personnel are very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was not properly repaired, resulting in the front end falling off mid-drive down a busy highway in rush hour traffic. This could have resulted in a massive accident and was incredibly unsafe. The vehicle clearly was not road tested prior to being delivered. I am beyond disappointed in the workmanship of this body shop.

Likely to Recommend

I WILL recommend my friend and family to this shop.

Repair Quality

Great customer service. Great workmanship. Had my vehicle in and out as promised.

Customer Service

Great customer service from the beginning to the end.

Returned Clean

Likely to Recommend

Repair Quality

So far, I’m very satisfied with both the repair work and customer service experience

Customer Service

I was very impressed with the communication and customer service. Questions were answered promptly , and I was given updates every Tuesday and Thursday which helped put my mind at ease regarding the repair

Returned Clean

My Experience

First class service all the way This is our third repair and we will recommend to all of our friends

Likely to Recommend

Repair Quality

I had a choice and I chose Autowerks because they specialize in luxury car repairs and those drivers are very discerning when it comes to their automobiles. I drive a CAMRY and I wanted my car treated special as it’s my “luxury” car. It turned out perfect and, if I need Collission work ever again, they have earned my future business. In addition, their communication skill are top notch from Megan to Christopher and more.

Customer Service

See my previous note

My Experience

The crew at Auto Craft Bodywerks did an absolutely amazing job on my 2023 Tesla Model S. They brought her back to her original Glory! The body shop crew did an amazing job but also…. The receptionist and estimator too! They dealt with the insurance company completely!! Everything was perfect. Highly recommend!

Likely to Recommend

Very good quality work, just front office, communications and organization needs improvement

Repair Quality

Thank you- great job, appreciate all the communication and updates

Customer Service

Took much longer than planned. Communication difficult Could not understand who had info on the truck and status of approvals

My Experience

The job was complete quickly. My car was nice and clean!

Likely to Recommend

Repair Quality

Customer Service

My Experience

David did a really great job working with me and ensuring that the job got done correctly

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Impeccable body work on our suburban then fabulous clean detail was the cherry on top’

Customer Service

Friendly and communicative all the way

My Experience

The entire staff at Autocraft BodyWerks is AWESOME

Likely to Recommend

Repair Quality

Customer Service

My Experience

It seems like the quality is good but I am not happy that it took 5 days to complete the windshield replacement. It was quoted as 2 days possibly 3, but it took 5. I don’t think they even started on it until day 3. Because of this I had to pay an extra $200 for my rental.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Autoworks bodycraft is a great body shop for sure and they take care of their customers. I just had to go out of my way to make a lot of calls to get updates on the progress of the repair. Otherwise, they were willing to work with me on everything and provide all the details as requested. The timeline of the vehicle repair was longer than expected but due to various factors.