Autocraft Bodywerks

4.1 (67reviews)
88%
5411 Wasson Rd,  Austin,  TX  78745
Bot
Shop AssistantSparkles

In operation 42 years.

We specialize in the repair of Lexus and Tesla vehicles using only OEM parts and returning each vehicle to showroom state.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun 7:00 am - 5:00 pm
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.
I-Car
Jaguar
Land Rover
Lexus Authorized
Lucid
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Elite + EV
Rivian Passenger – R1T/R1S

Reviews (67)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would recommend to someone we hate really bad but never to a good friend.

Repair Quality

Worst customer service. No accountability. We can't believe Lucid partnered with this place for repairs. We had to follow up so many times and beg to get an update before and after scheduling repair. It took 7 months to get parts and 6 weeks to repair. We wasted so much time.

Customer Service

WORST!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Nice folks and do a great job always!

Customer Service

Returned Clean

My Experience

We had a great experience with Autocraft Bodywerks. Communication was outstanding. They did a beautiful job fixing our Mazda. We would definitely recommend them and use them again.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I had a great experience with Autocraft Bodywerks. My automobile Repairs were perfect, and David was very helpful in keeping me informed and very professional. I’d like to mention Meagan Garcia the office manager who went way above her duties helping me by explaining the process, keeping me informed & always being patient with all my extra calls and concerns. Autocraft is fortunate to have such an outstanding & compassionate employee. I definitely give my experience a five stars rating.

My Experience

David is the best! Will always use Autocraft and refer everyone I know there!

My Experience

There are a lot of issues with my car. Several warning lights are on and it squeaks when driving with loud noise. Please contact me

My Experience

Likely to Recommend

Repair Quality

Flawless experience!

Customer Service

Returned Clean

My Experience

Car had no electricity in it when I picked up. Barley made it to the charger and was late for work. I know I didn’t leave it with you that way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I am completely satisfied with my AUTOCRAFT Bodywerks experience. The work was very efficient and professional and thumbs up to Meagan, she was very helpful throughout the whole process. Thank You Floyd Richardson

Likely to Recommend

Repair Quality

Very satisfied with the service and professionalism .

Customer Service

Returned Clean

Likely to Recommend

I have already told 3 of my friends about your amazing service.

Repair Quality

Awesome service! Loved that I was given daily updates on repairs. The repair to my car was outstanding. All the service personnel were friendly, helpful and professional. Love this place and will recommend it to my friends.Thank you, my car is beautiful again.

Customer Service

Awesome. Loved the daily updates. Very professional service. Front desk personnel are very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car was not properly repaired, resulting in the front end falling off mid-drive down a busy highway in rush hour traffic. This could have resulted in a massive accident and was incredibly unsafe. The vehicle clearly was not road tested prior to being delivered. I am beyond disappointed in the workmanship of this body shop.

Likely to Recommend

I WILL recommend my friend and family to this shop.

Repair Quality

Great customer service. Great workmanship. Had my vehicle in and out as promised.

Customer Service

Great customer service from the beginning to the end.

Returned Clean

Likely to Recommend

Repair Quality

So far, I’m very satisfied with both the repair work and customer service experience

Customer Service

I was very impressed with the communication and customer service. Questions were answered promptly , and I was given updates every Tuesday and Thursday which helped put my mind at ease regarding the repair

Returned Clean

My Experience

First class service all the way This is our third repair and we will recommend to all of our friends