Automark Collision Farmington

67reviews
24750 N Industrial Dr,  Farmington Hills,  MI  48335

AutoMark Collision is Michigan’s premier collision repair shop since 2004. AutoMark Collision is your one stop for major collision repairs and cosmetic body & paint repairs, Our staff is experienced in working with all insurance companies and manufacturers repair procedures, so you can feel confident that your vehicle will be taken care of with the utmost care. Automark Collision is BMW Certified, Jaguar Land Rover Certified, Mercedes-Benz Certified (Elite), Sprinter Certified, Infiniti Certified, GM Certified, and Rivian Certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
BMW
GM
I-Car
Infiniti
Jaguar
Land Rover
Mercedes-Benz
Mercedes-Benz Elite
Mercedes-Benz Sprinter
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Subaru

Reviews (67)

My Experience

I really enjoyed working with Tom Sexton. He was very knowledgeable, courteous, professional, and very prompt in responding to any questions that I brought up. The Automark team did an excellent repair job. I couldn't be any happier with my experience and the repair work. I will highly recommend AutoMark to my family and friends for any automotive repair work. Thank you for taking great care of my car and providing such outstanding customer experience. Sincerely, Mike Brown

Likely to Recommend

highly recommended

Repair Quality

Tom Sexton is a tremendous asset to the AutoMark organization. 1st class service and highly recommended! The go-to place for any collision work

Customer Service

Superb service, friendly and professional

Likely to Recommend

I will certainly recommend this shop but be sure to mention about the delay.

Repair Quality

Customer Service

Tom was very pleasant and explained things very well, but follow up promises could have been fulfilled better.

Likely to Recommend

I would love to refer my friends to Automark

Repair Quality

Customer Service

Its really awesome and very responsive and courteous.

My Experience

Great work!!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car's interior could have been cleaned better. I noticed some exterior scratches that I didn't remember seeing before the car was delivered. There is a lot of white residue on the front driver's side brake caliper. There is a new weird noise I hear from the engine when it is cold. The fan also seems to be a little louder.

Likely to Recommend

Due to the delays with no information I would be less likely to recommend this shop

Repair Quality

The main damage was fixed, but I noticed what seem to be new scratches on the bumper and a louder fan noise from the blower and engine

Customer Service

Near the end of the repair I stopped getting regular updates which they were doing early on in the repair process

My Experience

Craig was amazing. He answered all my questions and kept me informed throughout the entire repair. Thank you all, I appreciate everything everyone did.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you team Automark. Great customer service and very courteous staff.

Likely to Recommend

Very likely

Repair Quality

Customer Service

Very good customer service, polite, courteous and very helpful staff

Likely to Recommend

Repair Quality

Customer Service

My Experience

As always the workmanship and as important the customer service was great. It’s a rare commodity these day. Thank you for making a bad event better.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

initial drop-off, updates, and delivery dates. Very predictable and excellent craftsmanship made me feel like the car was restored to original condition when new. Cleaning after the repair was top notch.

Likely to Recommend

Repair Quality

organzied, clean and quality workmanship went into the Sabb 9-3 repair. Looks original.

Customer Service

Likely to Recommend

I am having Victory Toyota inspect - once I have their opinion I will give a better OR worse review

Repair Quality

I was not happy that I was not consulted when Automark had to get Surburban Toyota involved in the repair

Customer Service

My Experience

Robert was excellent and highly knowledgeable

Likely to Recommend

Repair Quality

Customer Service

My Experience

Satisfied with repair

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Repair Quality

Customer Service

My Experience

Very professional and knowledgeable staff. Received daily emails on progress ( text option would be better idea). Waiting room was very clean, offered Wall Street Journal and coffee .

Likely to Recommend

Repair Quality

Very professional and knowledgeable staff. Waiting rooom was clean and offered WSJ and coffee.

Customer Service

Likely to Recommend

All in all, Very Happy with work done here!

Repair Quality

Thus far the repairs seem transparent (hard to tell that vehicle was in an accident!).

Customer Service

The manager of the facility is very professional.

My Experience

One service part was missing and I have to takenthe car back once the par5 is available

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Was impressed on time. Thanks to the crew for getting my BMW back on a timely matter.