AutoNation Collision Center Addison
In operation 30 years.
Located at the south end of Addison Airport between Addison Rd. and Midway Rd. by the end of the airport runway. The Addison location is a certified repair facility for BMW, Ford, Honda and Nissan. Our collision center is known for its expertise, honesty, and superior service. When it comes to collision services, we are proud to be the preferred choice of drivers in the north Dallas area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Dan did a terrific job of keeping me informed about the status of my car and was generally a pleasure to work with.
Likely to Recommend - 5.0/5.0 -
already sent my husband, his car is there now.
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0 -
Dan was fabulous, kept me very informed. Liked him so much I sent my husband to him.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Love the text updates. Friendly staff, quick work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
My entire repair process from first contact through delivery of the car was absolutely outstanding. Matt Grace is an asset to your organization. I love the text updates on the status of my car
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was out of town during my car repair. I had hoped to pick up my car on Wednesday, upon my arrival, but the timing was close. I called from Love field to see if I could make it before closing. It looked like I would be a few minutes late. A very kind associate volunteered to wait for me, and did until 6:15 p.m. I am very grateful. Service doesn't get any better than that! While I hope to have no need for body repair in the near future, if I ever do, there is no question about where I'd go! Thanks guys!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Paint looks good, rims look good and this is what it was in for. While I realize there is no way to prove it, I believe my rear tires were damaged either in the towing or while at autonation collision repair. I've had the vehicle a little over a year with no tire issues and the same afternoon I picked up the vehicle, both rear tires went flat. Very disappointing and what was more disappointing was how ripped off I feel after purchasing the first flat from the BMW dealership! Significantly over charged compared to tire stores. I paid more to have my vehicle repaired by BMW thinking I was paying for quality. Now after this experience, feeling it was probably over priced as well. Lesson learned, moving forward will have warranty work done at dealership and other work done elsewhere to avoid overpayment.
Customer Service - 3.5/5.0 -
Carolina was great doing estimate. Follow up for status of repairs took several calls with no return calls to estimator once at the collision center.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Lack of customer follow up My car was dirty inside and screws were scattered in the back seat Small lights that surrounds the light beams are not working Engine light is on after 2 days from collision repair Now I have to take the car back again to the car dealer due to unreliable condition. I do deserve a credit in my account for these inconveniences and stress I've been going through for the past almost 2 months.
My Experience - 5.0/5.0 -
No problems at this time. Glad to have my car.