AutoNation Collision Center Plano

4.8 (538reviews)
96%
4455 Tradition Trail,  Plano,  TX  75093
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Shop AssistantSparkles

In operation 27 years.

AutoNation

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Audi
I-Car
Rivian Passenger – R1T/R1S
Tesla
Volkswagen

Reviews (538)

Customers say
Overall Customer Satisfaction
Customers consistently praised the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop received high marks for outstanding communication, with advisors proactively providing frequent updates throughout the repair process, often daily, without customers needing to follow up. Timeliness was a strong highlight, as numerous repairs were completed ahead of schedule. The welcoming, professional atmosphere and attention to detail were repeatedly commended. A few customers noted areas for improvement directly from their experiences: some repairs required a return visit for minor issues such as misaligned parts or missing components, a small number of customers felt the initial process explanation could be clearer, and occasional delays due to parts availability impacted timelines. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.

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Returned Clean

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Great! I was kept in the loop the whole time and good expectations were set by Bryce

Returned Clean

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Cody was very professional and kind I received exceptional service from him.

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Everyone I spoke with was very kind, professional and supportive

Returned Clean

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Love the work and love the response from Bryce from Automation. He is cool and good at responsding.

Customer Service

Returned Clean

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Repair Quality

Bryce at autonation collision was amazing to work with from start to finish. He was very “customer first” driven and was very knowledgeable, transparent, and communicative the entire 3 months my vehicle was being repaired. Weekly follow ups to provide progress updates, even if there were no changes. I couldn’t have asked for a better experience during a time of inconvenience.

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Overall, am satisfied with fix and periodic update on the progress while car was getting fixed was good.

Customer Service

Yes, it was periodic.

Returned Clean

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I was very impressed by the service that I received and especially the attention that my contact who was Isaac paid to me.

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Returned Clean

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Car looks good!

Customer Service

Cody was great.

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Went well, as expected. People were nice and informative. Repair looks great and done quickly. Quick and effortless. Thank You

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It took longer than I expected but the finished work came out great.

Customer Service

Returned Clean