AutoNation Collision Center Plano

4.9 (524reviews)
96%
4455 Tradition Trail,  Plano,  TX  75093
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Shop AssistantSparkles

In operation 27 years.

AutoNation

Services
  • Free Estimates
  • Insurance Company Assistance
  • Towing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Audi
I-Car
Rivian Passenger – R1T/R1S
Tesla
Volkswagen

Reviews (524)

Customers say
Overall Customer Satisfaction
Customers consistently praised the high quality of repairs, with many noting their vehicles looked brand new upon return. The shop received strong commendations for proactive, frequent communication and status updates throughout the repair process, which customers found reassuring and stress-free. Timeliness was a notable highlight, with numerous vehicles completed ahead of schedule. Customers also appreciated the professionalism, attentiveness, and personalized care provided by staff. A few customers noted areas for improvement directly from their comments, including clearer upfront explanations of the repair process, occasional delays due to parts availability, and isolated instances of minor issues discovered at vehicle pickup.
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"It was ready 4 days earlier than the initial time estimate, which was great!"
"Repairs were completed about 45 days sooner than estimated! Thank you!"
"It was ready much quicker than expected."
"His time estimates were solid - the vehicle repair was complete on the day he said it would be ready. Just no complaints and high praise for a quality ..." Read more
"It was ready earlier than promised. I very happy with that."

Likely to Recommend

Repair Quality

Car looks good!

Customer Service

Cody was great.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Went well, as expected. People were nice and informative. Repair looks great and done quickly. Quick and effortless. Thank You

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

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Repair Quality

It took longer than I expected but the finished work came out great.

Customer Service

Returned Clean

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I will also go here and refer my clients here as well.

Repair Quality

Cody was awesome.

Customer Service

No complaints.

Returned Clean

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Repair Quality

Bryce was amazing from start to finish kept me updated the whole way and they made my vehicle look brand new again. Definitely will come back

Customer Service

Returned Clean

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Repair Quality

Job scheduled quickly, job completed as scheduled, work was done satisfactorily. I am please with the service and completed project.

Customer Service

Professional staff, kept me updated as time went on. Would recommend AutoNation Collision to others.

Returned Clean

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Every time!

Repair Quality

The quality was great! Technicians really took their time.

Customer Service

Bryce Slagle was PHENOMENAL. Best service person I have EVER worked with!!! He kept me up to date on my car’s repairs every few days and really kept me in the loop on what to expect etc. Even the checkout process was quick and easy when I got my car back! I would highly recommend Bryce to my friends and family as I know he will always do such a great job!

Returned Clean

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Repair Quality

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Repair Quality

Customer Service

Bryce was fantastic to work with. Always timely with communications and updates.

Returned Clean

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I would be happy to recommend Cody to anyone I know.

Repair Quality

Cody is the kind of person you don’t come across often. He kept me in the loop the entire time, was easy to reach, and I never once felt like I was being left in the dark about my car. Honestly, I truly trust him and that’s not something I say lightly when it comes to my vehicle. His work speaks for itself, but what really stood out was how pleasant he made the whole experience. No stress, no runaround. AutoNation is lucky to have him, and I’ll be requesting him every single time. If you need someone you can actually count on, ask for Cody.

Customer Service

Cody is the kind of person you don’t come across often. He kept me in the loop the entire time, was easy to reach, and I never once felt like I was being left in the dark about my car. Honestly, I truly trust him and that’s not something I say lightly when it comes to my vehicle. His work speaks for itself, but what really stood out was how pleasant he made the whole experience. No stress, no runaround. AutoNation is lucky to have him, and I’ll be requesting him every single time. If you need someone you can actually count on, ask for Cody.

Returned Clean

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Repair Quality

Customer Service

Cody was great at keeping me update through the whole process.

Returned Clean

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Customer Service

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Repair Quality

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Repair Quality

Bryce Slagle was professional, courteous, and helpful throughout the repair process, and I appreciate his efforts in getting a new door installed in our Audi Q7. Communication was generally good, and the coordination with Enterprise made the rental process easier. However, the overall repair timeline exceeded three months, which was a significant inconvenience for our family. Additionally, when the vehicle was returned, the rear windshield wiper was rubbing against the center taillight and making a thumping noise, and the dash cam wiring had not been properly reinstalled into the trim and weather seal, leaving the cord exposed. I appreciate the professionalism shown by Bryce, but the lengthy repair time and the issues discovered upon pickup affected my overall satisfaction with the experience.

Customer Service

Bryce Slagle was professional, courteous, and helpful throughout the repair process, and I appreciate his efforts in getting a new windshield installed in our Audi Q7. Communication was generally good, and the coordination with Enterprise made the rental process easier. However, the overall repair timeline exceeded three months, which was a significant inconvenience for our family. Additionally, when the vehicle was returned, the rear windshield wiper was rubbing against the center taillight and making a thumping noise, and the dash cam wiring had not been properly reinstalled into the trim and weather seal, leaving the cord exposed. I appreciate the professionalism shown by Bryce, but the lengthy repair time and the issues discovered upon pickup affected my overall satisfaction with the experience.

Returned Clean

Likely to Recommend

Repair Quality

Bryce great to work with , he kept me informed along the line during repair , and was able to address any concern I have

Customer Service

Bryce handled the entire repair in a professional manner and kept me informed along the line during repair

Returned Clean

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Repair Quality

Customer Service

Bryce was fantastic-kept me updated & was a pleasure

Returned Clean

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Recommend this place all day! BRYCE GAVE A+ service.

Repair Quality

Great service, timely updates. Phenomenal work.

Customer Service

Amazing follow up

Returned Clean