AutoNation Collision Center Addison
In operation 30 years.
Located at the south end of Addison Airport between Addison Rd. and Midway Rd. by the end of the airport runway. The Addison location is a certified repair facility for BMW, Ford, Honda and Nissan. Our collision center is known for its expertise, honesty, and superior service. When it comes to collision services, we are proud to be the preferred choice of drivers in the north Dallas area.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | 9:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks Scott !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike was an awesome help. He was very polite and kept me informed the entire time. When I walked into the office another person greeted me, but was prompt to give negative feedback, but I remembered speaking to Mike and how he was so nice and polite the Friday before. I definitely knew that wasn't him. Going forward Mike went above and beyond to make sure my car was back beautiful! I will definitely recommend them to ANYONE...Ill be sure to say ASK FOR MIKE...He's awesome! I did research and was able to get a great deal on my mirror and to paint it wasn't bad at all...Mike saved the day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will never go anywhere else. As long as Carolina Herrera and Kevin are working there!!
Repair Quality - 5.0/5.0 -
Carolina Herrera and Kevin ?? We're both so professional and helpful that I will never go anywhere else if I have a collision. 😊
Customer Service - 5.0/5.0 -
It was excellent. From the 1st call to pick up of the vehicle
Returned Clean
My Experience - 0.0/5.0 -
My car was delivered on 1/28, and I was called 4 times to tell me it was ready,3 times by the repair center, and once by John Stowell at Autonation VW in Richardson TX. The message stated my car was ready, so I drove an hour and a half to come get it, only to be told when I arrived at 615PM, that John was gone, and that there was not one other person at the dealership, who could accept the payment, and give me my car. That's so ridiculous I cannot comment, as there needs to be more than one person capable of handling a transaction. What if the person is sick a few days, what does Autonation do, quit conducting business..?? So now, I do not have time to mess with picking up my car for days, so now I will be called everyday by Enterprise Rent a Car about when I will be returning my rental, when I am unable to all because of AutoNation issues. Really irritated me.. Patrick Hughes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 2.0/5.0 -
Before I picked my car up from being repaired, auto nation was very attentive and professional. Unfortunately after I picked my car up that is where things went south. My car arrived damaged. My antenna completely snapped in half and hanging by a wire. I have called auto nation twice, left one voicemail and sent one email. I haven't even received a return phone call acknowledging what happened. At this point it's very bad customer service
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Swirls marks on hood, incorrect grill was installed and road noise can now be heard from the passenger door.