AutoNation Collision Center Denver

4.5 (2,097reviews)
89%
7420 Washington St,  Denver,  CO  80229
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Shop AssistantSparkles

In operation 29 years.

We're America's largest auto retailer and collision repair provider, we've set the bar to deliver the highest standard in collision repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 6:00 pm
Tue 7:30 am - 6:00 pm
Wed 7:30 am - 6:00 pm
Thu 7:30 am - 6:00 pm
Fri 7:30 am - 6:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
I-Car

Reviews (2,097)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Second time I have used you for repairs. Excellent work and Leah and Marcus are top notch!!

Customer Service

Returned Clean

Likely to Recommend

AutoNation was highest estimate and still got higher bill. Could not be given answer why it was higher. Just not the professional experience I expected.

Repair Quality

Customer Service

Hard to get a return call, correct information, and good timings for when to expect finished product.

Returned Clean

My Experience

The Collision group and their subs were very flexible to our scheduling difficulties and when it came time to do the work were right on top of everything. Excellent communications and work.

Likely to Recommend

Repair Quality

As explained in an earlier summary

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The customer service is main reason why I would not recommend the shop to anyone.

Repair Quality

The reason for a low score is that my car was given back to me with work that still needed to be completed. However, the work completed was satisfactory.

Customer Service

Learn to manage a customer's expectations. I was repeatedly provided dates when I could expect the return of my vehicle, only to have each one of those days pushed out further. Even when my car was returned, it was not complete. The General Manager, Ian Agnus, does not help the situation. His lack of tact is apparent and immediately goes on the defensive when challenged about issues. He simply does not know how to manage expectations of his customers. He promised to be present when my car was initially released so he could review paperwork and the vehicle with me, yet that did not happen. While that process is not necessarily important, keeping one's word is extremely important re: customer service. The manager sets the expectations and work ethic of his/her employees. Having dealt with him, it's clear why I am having this experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very firendly and professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Inexpensive, having the enterprise dealer there is fantastic, work was completed very well

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Brittani was very helpful and assisted to make my overall experience pleasant.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I was told that they originally "burned" the paint job, and had to touch up the clear coat. I can't see any issues, but this is what I was told, and it caused my pickup of my car to be delayed a few hours

Customer Service

brittany was great